Service Pro Plumbing Inc
Plumber · Portland, OR · Open 24 hours per Google listing
Our verdict
Fast responders with strong workmanship, but watch out for aggressive upselling and inflated service call charges that don't match initial assessments.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Extremely responsive to service requests with same-day completion on major jobs
2 cited reviews
“Fair and competitive price, knew exactly what he was doing.”
“Prompt, friendly, and completed the jobs well!”
4 of 5 reviews praise technicians as friendly, knowledgeable, and thorough in explaining work
3 cited reviews
“Prompt, friendly, and completed the jobs well!”
“Fair and competitive price, knew exactly what he was doing.”
“Very pleasant and professional, took care of every detail.”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
High Google rating of 4.9/5 across 597 reviews indicates consistent positive customer experience
3 cited reviews
“Prompt, friendly, and completed the jobs well!”
“Fair and competitive price, knew exactly what he was doing.”
“Very pleasant and professional, took care of every detail.”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 of 5 reviews reports aggressive upselling strategy disguised as diagnostics, with technician recommending full system replacement then resolving issue with single thermostat button
Cited in 1 of the 5 reviews we analyzed.
Red flag
Service call pricing appears misaligned with actual work performed—diagnostic charged at premium rate despite minimal intervention required
Cited in 1 of the 5 reviews we analyzed.
Charged $648.40 for a diagnostic visit that resolved with a single button press on thermostat after initial assessment indicated components looked 'nice and semi new'
Cited in 1 of the 5 reviews we analyzed.
Service call framed as diagnostic but functioned as high-pressure sales pitch with contradictory recommendations
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Called for service call on water heater. Zach was nice and informative, however, it really was a sales appointment. NOT what I called for. After the sales pitch with multiple options, and after his initial observations said a lot of my connections looked nice and semi new, was told everything needed to be replaced. Opposite of what he said at first. Then he explained he needed to see if it was even working, so ran …”
Positive
“Had Jake & Zack over for a couple of sink-related issues and had a great experience with both of them. They were prompt, friendly, and completed the jobs well! We had a couple of leaks in 2 different sinks (installed new garbage disposal, fixed piping, faucet defect, etc) and both were thorough and explained our options. Highly recommend and our go-to for plumbing service.”
“Zack from Service Pro was awesome. He swapped out my 21 year old gas water heater for a new 50‑gallon Bradford White and had the whole thing done the same day. I had a few quotes already and he was able to provide me a fair and competitive price. Super friendly, knew exactly what he was doing, and explained everything clearly. Really solid service all around. Highly recommend!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 597 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
Own Service Pro Plumbing Inc?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Service Pro Plumbing Incisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Brush Prairie · Boring · Beaverton