Service Emperor Heating, Air Conditioning, Plumbing, Electrical & More...
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 232 reviews
Our Verdict
#6 of 13 in Pooler, GA
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need high-quality work that holds up over time
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 232 Reviews Tell Us
Emergency Response
Exceptionally fast response and service completion—one reviewer notes technician 'arrived fast' and removed/installed major HVAC units 'in no time'
Emergency and same-day calls
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Thorough, high-quality workmanship including attention to detail like duct sanitization and cleaning all vent covers; one reviewer reports 'vent covers look brand new'
Consistently friendly, knowledgeable technicians who explain work clearly—4 of 5 reviews specifically praise techs' demeanor, professionalism, and communication
Communication
Consistently friendly, knowledgeable technicians who explain work clearly—4 of 5 reviews specifically praise techs' demeanor, professionalism, and communication
Pricing
Fair, transparent pricing explicitly mentioned by 2 of 5 reviewers; described as 'very fair pricing' and chosen specifically for 'affordability'
Customer reviews
Reviews from Google, Yelp & more
I have had the absolute best experiences dealing with Service Emperor. I have used them for many years for my routine AC maintenance as well as some plumbing issues. They do great work and have very fair pricing. The techs that come out are polite, willing to walk you through their work, and explain everything. I would recommend them 100%. You will not be disappointed!
Been doing Property Management with Savannah Properties Management with savannahpretyhomes.com for about 10 years and we have dealt with several service and maintenance companies. This company was impressive from start to finish. The service technician even offered to help prune my hedges just a little bit for better access to the mechanicals. Friendly knowledgeable and appeared to enjoy the job and wanting to be there and not the typical grind of a service technician.
Wow!!! Just wow!!! Words and 5 stars aren't enough to describe Service Emporer and their team!!!!! We bought a house in Ellabell, GA. We fell in love with the house and land. We knew the heat pump/ac unit outside wasn't so great. Long story short, the previous owners did not take care/maintenance the air handler up in our attic nor the heat pump/ac unit outside. On my birthday, the blower in the attic quit working...awful noise in attic. And the unit outside was on its very last leg. My birthday was a nightmare!!! Immediately went online. Did my research via Google search ( reviews etc..) I chose Service Emporer based on their great reviews, affordability and we knew we wanted Trane brand. Had a good feeling in my gut. Called Service Emporer asap! Spoke with Ms. Julie and we got the ball rolling!!! (ASK FOR JULIE!!!!SHE IS AMAZING 👏) Ms. Julie at Service Emporer was on point!!! Super friendly, excellent speedy communication. Thank you Julie!!!! Next are the Service Emporer guys. Very hard workers!!! Very professional!!! Very friendly!!!! Corey and his guys arrived fast!!! And removed the awful air handler out of attic and awful heat pump/ac unit outside in no time!!!! I WAS BLOWN AWAY!! Corey installed new air handler, hospital grade filter with a UV light, a new sleek design easy to use thermostat and we absolutely LOVE our new Trane brand unit outside. Corey came back to sanitize inside of ducts and took off every vent cover (we have a lot of them) he cleaned every vent cover. The vent covers look brand new!!! Wow just wow!!! Corey, words nor stars doesn't come anywhere close to how hard-working, knowledgeable, friendly, professional, efficient you and your guys are. I truly Love Service Emporer 100% Julie, Corey and the guys....Thank you!!!! Please give Corey a raise !!! 🙂😊 We are very happy with all of the hard work, the Trane unit... EVERYTHING Service Emperor has done for us. We added on a maintenance order/plan. We're hoping and looking forward to see Corey and the guys at our house again. ~The Dalton family❣❣❣
Our technician was Matt and he was wonderful! I was working from home at the moment with a house full of kids and Matt was an incredible professional. He was friendly and pleasant to work with. Matt took the time to explain the repairs clearly to me. I couldn’t have been more pleased with the excellent service we have received from Matt. He and the rest of the Service Emperor team have been awesome every time we have needed them. I highly recommend them to anyone in need of assistance!
As an owner of a local fence company of 22 years, I was impressed with the professionalism of this company from start to end. Absolutely would recommend them to anyone needing their services.
Business details
Service area
Based in Pooler. Serves 2 nearby cities within 20 miles:
Service Emperor Heating, Air Conditioning, Plumbing, Electrical & More...