Service 360 Group

Service 360 was excellent! Tracy in their customer service department was super-helpful and setting up the appointment was easy. Tony, our plumber (who had worked on our home thru a previous employer), was wonderful as always. Courteous, prompt and quickly resolved our plumbing issues in a reasonable timeframe. Calling them was a no-brainer because we had built trust in Tony and knew he could handle the issue(s). We did expect to pay a bit more since this is a bit larger company than your hometown plumber, but the trust we had in Tony's abilities outweighed the cost.

Great service! Very knowledgeable! Thank you very much. Highly recommend this company for your electrical needs! I will definitely hire them again. I cant thank them enough for such speedy service!

I am so happy to have found Service 360! They are true craftsmen who employ honest, friendly technicians and provide exceptional customer service. My experience with them was amazing, even when I faced a difficult situation. I had to have my boiler replaced and unfortunately ran into some hurdles with a difficult finance company. However, thanks to Terri and Jackie, those financing issues were quickly resolved. I worked most often with Terri, and she delivered amazing customer service every single time. On the technical side, Rick was beyond exceptional. In fact, every single person I interacted with was helpful and kind. If you are looking for an honest service group with technicians who take pride in their work, I highly recommend Service 360!

Charged me $112 (without notifying me prior) to come out to give an estimate. Never provided the estimate in writing. Their email address listed isn't a valid email, and their call in number never resolves to a real person. This company is a scam, and should be avoided at all costs. Also cut the lock out on my electric meter without notifying the power company. Edited given their response: I never received any email from them beyond the invoice where they charged me $112. This was the result when I attempted to email them:

I had a 2’fer today. Not only did I need a fixture installed, but my heat was not working. Griff, as always was undeniably the best! In minutes, my heat was working again and he was on his way. I can’t speak enough mind words about service 360 and how professional the entire crew is always. I deal with them on a professional and a personal level and would never choose anyone else. God bless you Griff! (Sorry for the sludge!)