Sedona Plumbing and Heating
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Based on review analysis
1 concern
Dimension score for pricing_fairness is 0 despite no negative pricing mentions in any of 5 reviews—data quality issue suggests incomplete pricing feedback or methodology misalignment
Trust Score: 0/100 · Based on 71 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 71 Reviews Tell Us
Emergency Response
All 5 reviewers praise same-day or rapid response to emergencies; Zack and team answer phones and provide realistic arrival estimates
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Dimension score for pricing_fairness is 0 despite no negative pricing mentions in any of 5 reviews—data quality issue suggests incomplete pricing feedback or methodology misalignment
Quality & Professionalism
4 of 5 reviews explicitly mention excellent communication, with office staff (Danielle) noted as responsive and easy to coordinate with
Workmanship consistently praised; one reviewer had a competing plumber independently confirm Sedona's high-quality work
Communication
4 of 5 reviews explicitly mention excellent communication, with office staff (Danielle) noted as responsive and easy to coordinate with
Customer reviews
Reviews from Google, Yelp & more
Our house Has two zones. And all of a sudden one day there was a leak in My Son's bedroom. It turned out there was a crack in my HVAC unit in our attic, which is also a photography studio. Zach and his team worked quickly, helped us with our homeowners insurance, we're always on time, and returned every text and phone call. We will absolutely be using them for all of our plumbing and HVAC issues moving forward.
Sedona Plumbing was fantastic to work with. They completed the job quickly, neatly, and with true professionalism. This work was needed because I was having a new shower installed, and the existing bathroom plumbing (done by previous owners) wasn’t up to code. When the plumber handling the shower installation returned, he immediately commented on how high‑quality Sedona’s work was. That confirmed I had chosen the right team. Highly recommend Sedona Plumbing—they deliver excellent workmanship and great service.
We had a great experience with Sedona Plumbing and Heating. Our basement toilet overflowed due to an issue with the sewer pipe, and Zack and his team were able to come out the same day to troubleshoot the problem (and coordinated directly with the sewer company for their same day visit as well). They were knowledgeable, reliable, and extremely easy to communicate with throughout the process. Danielle in the office was very responsive and very easy to coordinate follow‑up appointments with. We were extremely happy with the service provided by Sedona and will definitely use them again in the future!
Plumbers are always very busy and whatever we need is always super-urgent. A leaking toilet cannot be left and needs to be fixed. Zack and Sedona always seem to understand that - they answer the phone and give a sensible estimate as to when they will arrive and get the work done. They understand the urgency and they get it done. I am very happy to recommend Sedona, we will not use anyone else.
I can't express enough how great the Sedona team was. They were timely, efficient, very professional, and then there was the work. They did such a great job at fixing the leak in our old pipes and actually made it look good! Very well done, I can't recommend them enough!
Business details
Service area
Based in Arlington. Serves 30 nearby cities within 20 miles:
Sedona Plumbing and Heating