Save Home Heat Company
Plumber · Boulder, CO
Our verdict
4.9-star HVAC-plumbing hybrid with 847 reviews; themeCounts.professional=43 and fast_response=13, but expensive=6 and 12 of 100 analyzed reviews are negative.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Same-day scheduling cited in 5 of 100 analyzed reviews; Charles called back after-hours and walked a customer through a furnace fix without a trip charge
1 cited review
“Charles called me back promptly (after hours). Offered to walk me through some steps to figure out the problem, which he did - problem solved. Saved us the after-hours trip charge.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Transparent itemized quotes across 4 water-heater options with line-item parts pricing — notably contrasted with 'black box' pricing from competitors
1 cited review
“We were given quotes for 4 different water heaters, including one gas heater. That allowed us to compare pricing & features. All quotes were detailed with line items for parts, etc.”
Workmanship cited in 17 of 100 analyzed reviews; pre-purchase inspection team identified $15K+ in issues a general inspector missed
1 cited review
“They were able to find over 15K of issues that saved me from inheriting a disaster. Garrett and Brett were super transparent, friendly, and professional through and through.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Poor workmanship flag: tech diagnosed flame sensor as near-failing, didn't have the part, charged $224 — furnace stopped working the next morning
“The service visit set me back $224 and the estimate for the flame sensor was $226. The following morning I wake up and the furnace is not working.”
Pricing complaints in 6 of 100 analyzed reviews; one customer paid $224 for a service visit then $226 estimate for a flame sensor — furnace failed the next morning
“The service visit set me back $224 and the estimate for the flame sensor was $226. The following morning I wake up and the furnace is not working.”
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I'll start off by admitting that I earned a one star review as well for my experience with Save Home Heat. I scheduled them to come out and do a routine service visit on my furnace which I bought from them 3.5 years ago. The tech came out said everything on the furnace looked great but that my flame sensor was close to failing and he recommended replacing it which he would have done during the service visit except …”
“They seem competent but I wouldn't recommend; $20k for a boiler and indirect sidearm tank only to install the intake and exhaust pipes backwards (stopped working within a month). Add An unanswered voicemail from my related questions, slow to answer emails or calls without prompting, high turnover, and a salesman who says whatever it takes to win the job (we were out of water almost 48 hours, not the afternoon that …”
“I did not have a good experience with Save Home Heat. I initially called because my thermostat was not turning off my heat, and our heat was stuck on. The technician was polite and professional, and replaced the thermostat in 20 minutes, for which the charge was almost $300! When I wrote to the company to complain, the owner wrote my back a long letter explaining that they needed to charge these rates to run their …”
Positive
“I had Gabe come out to give me an estimate for our boiler repair. I was very impressed. I dealt with three other heating and plumbing companies and Safe Home Heat was by far the easiest to deal with and the most responsive. Gabe was prompt, communicated knowledgeably and quickly. He is very professional and answered all my questions. If you need a reliable and honest heating and plumbing company, Safe Home Heat …”
“I feel very fortunate to have found SHH. Everyone we dealt with was top notch, but in particular I'd like to call out Garrett and Brett. Navigating a home under contract, the general inspector said everything was great, but I reached out to SHH for a second opinion. They were able to find over 15K of issues that saved me from inheriting a disaster. Garrett and Brett were super transparent, friendly, and professional …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Save Home Heat Company?
Hire if
- You need high-quality work that holds up over time
- You need clear communication and upfront explanations
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Save Home Heat Company?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Save Home Heat Companyisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Longmont · Westminster · Rollinsville · Lyons