Sammons Plumbing
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
1 concern
Communication breakdowns during busy periods; 1 of 5 recent reviews documents no callback despite explicit promise, critical for 2am emergency decision making when you need status updates
Trust Score: 0/100 · Based on 41 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 41 Reviews Tell Us
Emergency Response
Fast emergency response even during business hours—called at noon on a Friday, arrived after lunch and resolved the issue same day
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Callback follow-through failures; customer reports promised callback never materialized over multiple days, creating uncertainty about appointment status
Communication breakdowns during busy periods; 1 of 5 recent reviews documents no callback despite explicit promise, critical for 2am emergency decision making when you need status updates
Quality & Professionalism
Long-term reliability and customer loyalty; 3 of 5 reviewers report 10+ years of repeat business with consistent service quality
Expert diagnostics and problem-solving; staff identified part type without requiring serial numbers when competitors couldn't help
Fair pricing relative to service quality; 2 reviewers explicitly praised value and professional treatment
Communication
Callback follow-through failures; customer reports promised callback never materialized over multiple days, creating uncertainty about appointment status
Pricing
Fair pricing relative to service quality; 2 reviewers explicitly praised value and professional treatment
Customer reviews
Reviews from Google, Yelp & more
Sammons installed a pump in our family cottage 13 years ago and today (a Friday) it stopped. We called at noon and they came over as soon as they were done with lunch and fixed it. Amazing. Our weekend was saved!
I went to two other plumbing places and no one knew what I needed. Wanted me to go home and get the serial number and make and model from the toilet. Could not find any of that went over to Sammons plumbing the wonderful lady at the desk looked at the parts and said oh that’s a Mansfield, here are the parts you need and my wife and I decided there’s no other place to go but they’re so knowledgeable and kind. Thank you so much Pat and BJ.
I've been using Sammons for all my plumbing needs for at least 10 years, maybe longer. They've taken care of me through a couple of water heater replacements, toilets, fixing leaky showers and other basic plumbing needs at two different houses over the years. They've always been pretty quick to send out their plumbers, emergency issue or not. I've always had good service.
My daughter called and they said the plummer could be there the next day late morning. We understand they are busy and run into problems, but to not call to let her know is poor communication. My daughter did call back at the end of that day and talked to the lady at the shop and she responded that she would call her back. No return phone call that day and a whole day has passed since without a returned phone call. I am very disappointed as my mother used Sammons when she owned her house without problems.
Sammons has saved the day at our house a number of times. Always professional, kind and deliver the best quality service for a great price. We appreciate them and our dogs love them!! We’ll be lifelong customers and recommend this awesome company to all of our friends and family. Thank you Sammons crew!
Business details
Service area
Based in Oshkosh. Serves 5 nearby cities within 20 miles:
Sammons Plumbing