Salish Plumbing Co
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Claims 24/7
Self-reported — not confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
2 concerns
Single documented quality control failure on a simple repair job, though management did resolve the customer's complaint after initial negative experience, upselling concerns
Trust Score: 0/100 · Based on 327 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 327 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Inconsistent workmanship quality—one technician (Blake) failed to complete basic tasks (sink plug stopper not attached, unclear if primary leak actually fixed) on a straightforward job
1 review mentions membership programs or upselling
Single documented quality control failure on a simple repair job, though management did resolve the customer's complaint after initial negative experience
Upselling concerns
Quality & Professionalism
Inconsistent workmanship quality—one technician (Blake) failed to complete basic tasks (sink plug stopper not attached, unclear if primary leak actually fixed) on a straightforward job
Communication
Exceptional responsiveness and after-hours availability—multiple reviewers mention rapid deployment and willingness to handle emergencies outside normal business hours
Strong communication and transparency around pricing—3 reviewers specifically praise upfront cost explanations and honest estimates that refute competitor overcharges
Pricing
Strong communication and transparency around pricing—3 reviewers specifically praise upfront cost explanations and honest estimates that refute competitor overcharges
Problem-solving persistence—technician (Garrett) documented as working through multiple troubleshooting approaches on a complex job without raising the initially agreed price
Customer reviews
Reviews from Google, Yelp & more
Highly recommend Salish Plumbing. After dealing with a plumber who tried to upsell me and even left my water heater disconnected when I refused their services, Salish came to help out. I reached out to Salish, explained the situation, and they sent out Reed to provide services. Reed was amazing. He came after hours to reconnect my heating element and perform annual maintenance to my water heater. Throughout the service, Reed explained everything he was doing, made sure I understood the cost upfront, and was honest and professional. It's difficult to find a good plumber , and even harder to find one that is honest. Salish Plumbing is both. They also confirmed that the $6,000 quote (after trying to upsell me a $14,000 water heater) I received from the other plumbing company was unreasonable. Reed showed me that my water heater was not producing discolored water, had hardly any sediment come out, and did not need replacing. Incredibly grateful for Reed and the Salish Plumbing team. Will definitely be reaching out to them for any future servicing.
I selected Salish Plumbing to provide a re-pipe and new water heater for my cabin in South Seattle. After closely listening to my needs and requirements for the intended job, Patrick provided me with a very detailed cost estimate. Patrick and his crew arrived on time at the site and immediately went to work. Their work was efficient, orderly and professional from the start. Patrick and the company owner, Dustin both took the time to answer all my questions and give me a clear vision of how the job progressed. I fully recommend Salish Plumbing to take care of any plumbing needs...satisfaction is guaranteed!
Garrett went above and beyond the call of duty taking caring of a clogged toilet line at my house. What initially seemed like an easy fix turned into an entire day ordeal; when plan A didn’t work Garrett was prepared with plan B/C/D/E - this guy would not give up fixing the problem and amazingly kept the price to the initially agreed upon amount. His communication before arriving, and throughout the process, was A+. Salish Plumbing is incredibly lucky to have an asset like Garret and now will be the first company I call when any/all plumbing issues arise in the future. 10/10 would recommend with zero hesitation.
Plumer was aware of the home owner's age and langguage barrier. I'm a renter at the home and was referred to this company. The worker who goes by the name Blake, came over to fix a small leak underneath the bathroom sink. Unsure if he successfully fixed the leak, it was ovbious the top portion of the sink was'nt. He didnt even attach the plug stopper to the sink. I would never recommend this company to anyone. Sadly, Blake took their money and ran on to the next victim! Dear Business Owner , After reading your reponse regarding my recent experience with one of your technicians,I wanted to follow up directly. I initially contacted your company to express my dissatisfaction with the technician's work performance. It became clear that we had differing perspectives regarding the micommunication that occurred. However, I truly appreciate that your manager promptly reached out to me and assured me that he was committed to resolving the matter. Your manager listened carefully to my concerns and followed through on his promise to mske things right. Thanks to his efforts and professionalism, what began as a negative experience ultimately turned into a positive one. With that being said, I am now a satisfied customer and can confidently say that your company demobstrates strong customer service values. That level of care and accountability is greatly appreciated. Sincerely, Nick Lacy
⭐️⭐️⭐️⭐️⭐️ Outstanding Service with a Sense of Humor to Match We recently had Salish Plumbing out for what turned out to be a slightly embarrassing service call — a severely clogged toilet caused by my wife accidentally flushing what can only be described as a ball of socks. 😅 Garrett was the technician who came out, and from start to finish he was absolutely fantastic. He showed up on time, explained exactly what was going on, and handled the situation with total professionalism — and zero judgment, which we very much appreciated. Not only did Garrett quickly diagnose and fix the problem, but he also made the whole experience lighthearted and stress-free. It’s not every day you need a plumber who can remove socks from a toilet and your dignity from the floor at the same time. The repair was done efficiently, cleanly, and correctly, and Garrett made sure everything was working perfectly before he left. Great communication, great attitude, and clearly someone who takes pride in his work. If you need plumbing help — whether it’s a routine issue or a “how did THAT get in there?” moment — Salish Plumbing and Garrett are the team you want to call. Highly recommend! 🚽🧦👏
Business details
Service area
Based in Shoreline. Serves 17 nearby cities within 20 miles:
Salish Plumbing Co