Salemme Plumbing, LLC
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Based on review analysis
1 concern
Pricing fairness dimension scored 0/100 despite all 5 star reviews—critical mismatch suggests either severe overcharging complaints from a separate dataset or data quality issue. Exercise caution until pricing clarity is obtained directly.
Trust Score: 0/100 · Based on 326 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 326 Reviews Tell Us
Emergency Response
Same-day completion on major jobs: water heater replacement same day (fR6bkxQOqfrgwpPhhKhc) and full faucet/fixture installation completed in one visit (yY61b3jWgQSemzrOh9Jb)
Emergency and same-day calls
What To Watch Out For
No pricing information mentioned in any of 5 reviews—no discussion of costs, quotes, or final bills
Pricing fairness dimension scored 0/100 despite all 5 star reviews—critical mismatch suggests either severe overcharging complaints from a separate dataset or data quality issue. Exercise caution until pricing clarity is obtained directly.
Quality & Professionalism
All 5 reviewers praise technician professionalism, knowledge, and explanation of work (Josh, Jesse, Tony consistently mentioned by name)
Communication
Emergency responsiveness: sent technician within 1.5 hours for after-hours water heater leak, and repaired another issue within 24 hours of initial call
Proactive communication and scheduling: pre-visit confirmations, arrival time windows, technician profiles provided in advance (VbqfXi45FEnT4D4nfsn7)
Pricing
No pricing information mentioned in any of 5 reviews—no discussion of costs, quotes, or final bills
Customer reviews
Reviews from Google, Yelp & more
Had a great experience with Salemme plumbing. Josh was my technician and he was very knowledgeable and explained things well. The leak is fixed and everything looks great. Photos of before with green and after.
Our water heater started leaking today and Salemme sent out Jesse within an hour and a half from calling to assess our issue and ended up replacing our water heater the same day. Jesse is the reason we would continue to use this company for any other issues that may arise in the future. He took his time with explaining everything to us and gave us genuinely good vibes that he is a trusted individual. Thank you Jesse for all your hard work you really are appreciated and make a difference!
I called a couple weeks in advance and they were very helpful in helping me determine what new faucets to purchase to replace what I had and so everything was here when Tony arrived. It took him all day long to get everything on my list completed, but we are very pleased with our new faucets, the new freestanding tub filler and all of the work that he did. There were additional repairs that were on my list and he flushed out our tankless hot water heaters and serviced them as well.
I couldn't be more pleased with my new home water conditioning system nor the service I received from Salemme! I love supporting small, family-owned businesses. I received personalized service from the very first call. I received automated appointment confirmations and reminders after I set everything up. I also received a window of arrival time on the day of install complete with the techs' profiles who would be coming out. They arrived promptly within the time frame promised, were extremely professional, listened to my concerns, and talked me through questions after install. They left the area clean and restored. I feel confident in my system's longevity and that there is a stellar company standing behind me if I have any future needs. 10/10 - highly recommend!
Very good company to deal with. They repaired the problem within 24 hours of me calling them. Their plumbing technician Jesse was very friendly and professional. He explained what he suspected was the problem and the showed me what was wrong. He completed the work in a timely manner and cleaned up the area after he finished. I highly recommend using them to fix your plumbing issues.
Business details
Service area
Based in St Petersburg. Serves 9 nearby cities within 20 miles:
Salemme Plumbing, LLC