S & B Plumbing
Unknown
No response data yet
Not Verified
No emergency data in reviews
Premium / Upsells
Membership programs detected in reviews
2 concerns
Unprofessional conduct and lateness alleged: 'always late and very unprofessional. Dont expect any courtesy calls either' — only 1 complaint but under 25 reviews makes it significant, upselling concerns
Trust Score: 0/100 · Based on 14 reviews
AvoidOur Verdict
#12 of 15 in Sumter, SC
No standout specialties
- You need this for a complex or high-stakes install
Hire if: You need transparent, predictable pricing with no surprise fees
Hire if: You need fast same-day or after-hours response
Caution if: You want detailed upfront explanations
Caution if: You need airtight scheduling and guaranteed arrival times
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 14 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
1 of 5 reviews alleges consistent late arrivals, no courtesy calls, and taking advantage of first-time homebuyers
1 review mentions membership programs or upselling
Unprofessional conduct and lateness alleged: 'always late and very unprofessional. Dont expect any courtesy calls either' — only 1 complaint but under 25 reviews makes it significant
Upselling concerns
Communication
1 of 5 reviews alleges consistent late arrivals, no courtesy calls, and taking advantage of first-time homebuyers
Customer reviews
Reviews from Google, Yelp & more
Fast response friendly professional. We will use Steve again.
I had an emergency hot water heater situation and Steve (the owner) himself came to the rescue. He picked up and replaced my water heater since we were without hot water for more than 3 days.
Quick, fast and professional service provided by Steve and his team member. Gave detailed explanation of what needed to be done before completing repair/replacement of outside faucet. Professional job. Highly recommended for your plumbing needs. Thanks Steve.
DO NOT USE these people. We used them and they took advantage of first time home buyers. They were always late and very unprofessional. Dont expect any courtesy calls either. You will end up wasting time and needing to call someone else.
Hot Water Heater Went Out! These guys were great, on time, on the spot, and the prices were right. The owner himself took care of my job... he knows his stuff. I'll be using them again for all of my plumbing needs. I don't about that one star bandit making stupid comments about this company, but they're wrong. This is a good company.
Business details
Service area
Based in Sumter. Serves 1 nearby cities within 20 miles:
S & B Plumbing