Roto-Rooter
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Budget-Friendly
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 199 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 199 Reviews Tell Us
Emergency Response
Exceptional emergency response: 2 of 5 reviews explicitly mention 2 AM or late-night calls with response times under 2 hours
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Technicians demonstrate strong technical competence: 3 reviews praise ability to diagnose complex problems (corroded pipes, cracked fittings) and complete difficult jobs thoroughly
Professional service courtesy: 1 review notes exceptional attention to protecting home (laying pads, moving rugs, cleaning up)
Communication
Clear communication and honest advice: 4 of 5 reviews highlight technicians explaining options, being informative, and avoiding upselling
Customer reviews
Reviews from Google, Yelp & more
Charles came out to our new home in Hemet and was a tremendous help. Very informative and super patient. Thank you so much for your help and amazing work.
Joshua Rubio was here within a half hour for our 2 AM emergency of a ceiling water leak. He was extremely professional and very detailed with his explanations of what was happening and needed to be done. He answered everything and assured us through the entire situation and we are beyond thankful for his wonderful service. We’d recommend him to anyone.
Had a clogged drain pipe from my kitchen that was overflowing in my garage. Luckily we called Roto Rescue! Charlie showed up and was very polite and professional. He explained my options to clear the clogged drain pipe very clearly. I felt comfortable with his recommendation. He is a master at his craft because he was able to clear the clog in the drain pipe. My water is now running great with no more overflow in my garage. He was also very honest about my options moving forward on how to keep the drain running smoothly. If I ever have anymore issues I know who to call. I highly recommend Charlie as an awesome Professional Plumber!
I was in a bind and did not expect anyone would be able to come out for a few days or more. I was completely surprised to hear they would be out here this very day. They were here in less than 2 hours. Victor Cortez was my technician and he could not have been more courteous. He was friendly, cleanly and got right to work. He put down his own pads & cloths after picking up my rugs to keep them clean & dry. I have never seen anyone in the service industry take such care. He got my problem fixed and he cleaned up & replaced my rugs. After a short time preparing the bill & getting payment arranged he wished me well and was on his way to his next appointment. I am very happy to give Victor a perfect grade and will definitely call for his service again if needed. I will recommend your company as well. The lady in the office was also prompt and very helpful. She was courteous and very prompt in communication with my sister. I think her name is Melissa. Thank you for an excellent experience!! Kathleen Russell.
We thought we had a simple garbage disposal clog but couldn’t fix it ourselves so we had to call out a plumber. Well it turned out to be a 2 1/2 hour job. We were looking at some cracked corroded pipes and a rusted nut but our plumber Charlie got them fixed up like a champ. He was very determined to get them replaced and in perfect condition before he left. Thank God he knew what he was doing. These old pipes aren’t what they used to be. Great Service and very knowledgeable on how to fix what needed to be fixed. 5 ⭐️⭐️⭐️⭐️⭐️
Business details
Service area
Based in San Jacinto. Serves 8 nearby cities within 20 miles:
Roto-Rooter