Roto-Rooter Plumbing & Water Cleanup
Plumber · Wheat Ridge, CO · Open 24 hours per Google listing
Our verdict
Fast emergency response with strong technician quality, but expect premium pricing on complex jobs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 94 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Exceptional emergency responsiveness—multiple reviewers praise same-day or within-hours arrival, including Mother's Day weekend and Sunday calls
1 cited review
“responded with great professionalism and follow through”
Cited in 2 of the 94 reviews we analyzed — 1 cited review not excerpted here.
Consistent communication throughout job—11+ reviews specifically cite clear explanations, transparency, and proactive updates before/during/after work
2 cited reviews
“communication alone set them apart”
“came out quickly, priced fairly”
Cited in 4 of the 94 reviews we analyzed — 2 cited reviews not excerpted here.
High-quality workmanship—individual technicians (CJ, Kelly Malavasic, Waldo, Dakota, Sergio, Marcus) repeatedly named for professionalism, thoroughness, and problem-solving skill
Cited in 5 of the 94 reviews we analyzed.
Honest diagnostics—multiple reviews note technicians suggesting minimal/no-work solutions or catching hidden problems (camera inspection at no extra cost, roof-cause identification)
Cited in 2 of the 94 reviews we analyzed.
Respectful job site conduct—reviews mention shoe covers, workspace cleanup, and professional demeanor with families and pets
Cited in 2 of the 94 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Pricing variance warrants scrutiny—1 of 75 reviews explicitly calls out overcharging on a straightforward repair; score variance of 18 suggests inconsistent experiences; get itemized quotes before work starts on non-emergencies
Pricing significantly above market on non-emergency work—one reviewer charged $850 for mixer cartridge replacement described as 'way over priced' and 'crazy' after realizing the actual labor involved
The evidence — in reviewers' own words
Critical
“They did good work but the price is way to high I spent 850$ for them to replace the internals on a delta mixer for a shower. Will definitely not use again way over priced and I removed the shower panel and cut the drywall back just in case the mixer was bad so they could repair it. And it was not an emergency repair either. Be careful this company will rip u off like crazy. After watching and seeing how easy it …”
Positive
“CJ the technician arrived on time, explained everything clearly, and made sure I understood the issue before starting any work. The repairs were completed efficiently and the workspace was left clean and organized. I truly appreciated the transparency in pricing and the level of care he showed throughout the process, will on use him going forward with our business”
“Highly Recommend Kelly Malavasic Kelly Malavasic did an excellent job fixing our bathroom drain. The situation was stressful, but he stayed calm, professional, and focused the entire time. He clearly explained what was going on with the older plumbing and made sure everything was flowing properly before he left. On top of that, he was super friendly with our cat—which says a lot about his character. Great …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Roto-Rooter Plumbing & Water Cleanup?
Best for
- Emergency and same-day calls
- Sewer line repair and replacement
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
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Find plumbers near you
Roto-Rooter Plumbing & Water Cleanupisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Westminster · Littleton · Evergreen