Roto-Rooter Plumbing & Water Cleanup
Plumber · West Covina, CA · Open 24 hours per Google listing
Our verdict
4.9★ across 421 reviews; confirmed 9pm and after-10pm emergency service in 2 of 5 analyzed reviews; Armando named in 3 reviews for hydro-jet diagnostics and emergency response.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Confirmed late-night emergency response (9pm and after 10pm) in 2 of 5 analyzed reviews; tech stayed until 11pm to resolve issue.
1 cited review
“My husband and I had a late night plumbing issues so we called Roto-Rooter and they came at 9'O clock at night and stayed till 11 pm! We were so grateful because it was so late and we weren't sure if anyone would be able to service us.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Tech Armando explained hydro-jet vs. snake trade-offs (cost and effectiveness) allowing customer to make informed decision; cited in 2 reviews.
1 cited review
“Armando Was very informative and straight to the point, explain the risk and benefits of hydro jet vs just doing the snake. Cost wise and what benefits me and my family the most. Thank you Armando and your trainee for job well done”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Bryan and Dennis were so helpful and knowledgeable! My husband and I had a late night plumbing issues so we called Roto-Rooter and they came at 9’O clock at night and stayed till 11 pm! We were so grateful because it was so late and we weren’t sure if anyone would be able to service us. Well they did and Bryan was friendly and efficient and Dennis was very knowledgeable as well. We had a great experience with …”
“Roto Rooters 24/7 service was a lifesaver!! Past 10:00 PM we found ourselves in a plumbing emergency, and they came to our rescue. Amazing customer service and the service techs who came out were professional, efficient, knowledgeable, and walked us through exactly what the issue was and resolved it that night! Definitely recommend!!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 421 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Roto-Rooter Plumbing & Water Cleanup?
Best for
- Emergency and same-day calls
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Roto-Rooter Plumbing & Water Cleanup?
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Find plumbers near you
Roto-Rooter Plumbing & Water Cleanupisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: West Covina · Chino Hills · Villa Park · Upland