Roto-Rooter Plumbing & Water Cleanup
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Mid-Range
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Trust Score: 0/100 · Based on 1651 reviews
Top pickOur Verdict
#12 of 17 in Trenton, NJ
No standout specialties
- You can find better-priced options nearby
Hire if: You need clear communication and upfront explanations
Hire if: You need high-quality work that holds up over time
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 1651 Reviews Tell Us
Emergency Response
Emergency/flood response: dispatched a team immediately after basement flooding, hard-working crew on-site same day.
Heavy service volume can delay arrival by ~1 day — one reviewer noted a blocked sewer required floor cutting after jet-cleaning failed.
What To Watch Out For
Heavy service volume can delay arrival by ~1 day — one reviewer noted a blocked sewer required floor cutting after jet-cleaning failed.
Quality & Professionalism
Professionalism theme in 4 of 5 sampled reviews — technicians clean up after work and explain processes clearly.
Guaranteed service pricing: $1,100 jet-cleaning fee waived when job couldn't be completed as promised (sewer line).
Communication
Professionalism theme in 4 of 5 sampled reviews — technicians clean up after work and explain processes clearly.
Respect for Your Home
Professionalism theme in 4 of 5 sampled reviews — technicians clean up after work and explain processes clearly.
Pricing
Guaranteed service pricing: $1,100 jet-cleaning fee waived when job couldn't be completed as promised (sewer line).
Customer reviews
Reviews from Google, Yelp & more
My Basement got flooded out , I made a phone call I got a fast response. They sent a team out Immediately and they did an amazing job . The men were hard workers very respectful & had great communication. I’m completely satisfied. I will continue to use there services in the future & I recommended you try them as well.
James was great! Very respectful and knowledgeable and helped me with my frozen pipes after I had to give up on trying to fix it on my own. He also gave me great tips on how to prevent this from happening in the future. I’m so glad he was able to help me,
Scott is the man! He was super chill, kind, and respectful. He answered all the questions I had and took the time to explain everything clearly. Best of all, he left the job cleaner than he found it. Really appreciate the professionalism — highly recommend!
Overall experience was good. There was a delay of about 1 day due to a heavy service volume. We had a majorly blocked sewer line which their jet cleaning could not break through and as a result the $1100 fee was not charged since it was a guaranteed service. In the end the concrete floor was cut open to make the repair. All the service staff was friendly and competent.
Mike did a fantastic job! Really happy with the service. I have never hired a plumber before and I was so excited to use my new washer but the hookups were a mess. He came in and revamped the entire set up with expert skills. He gave me a fantastic and fair quote did expert work and was extremely trustworthy. 10/10 would call again for all my plumbing needs.
Business details
Service area
Based in Trenton. Serves 25 nearby cities within 20 miles:
Roto-Rooter Plumbing & Water Cleanup