Roto-Rooter Plumbing & Water Cleanup
Plumber · Trenton, NJ · Open 24 hours per Google listing
Our verdict
4.8 stars from 1,651 reviews; 5 sampled reviews show 4 five-star, 1 four-star — professionalism flagged in 4 of 5 quotes, fair pricing confirmed in 1, but one 4-star cited a 1-day delay due to service volume.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #3 of 15 plumbers we've reviewed in Trenton, NJ · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Professionalism theme in 4 of 5 sampled reviews — technicians clean up after work and explain processes clearly.
1 cited review
“He left the job cleaner than he found it. Really appreciate the professionalism — highly recommend!”
Cited in 4 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
Emergency/flood response: dispatched a team immediately after basement flooding, hard-working crew on-site same day.
Cited in 1 of the 5 reviews we analyzed.
Guaranteed service pricing: $1,100 jet-cleaning fee waived when job couldn't be completed as promised (sewer line).
1 cited review
“We had a majorly blocked sewer line which their jet cleaning could not break through and as a result the $1100 fee was not charged since it was a guaranteed service.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Heavy service volume can delay arrival by ~1 day — one reviewer noted a blocked sewer required floor cutting after jet-cleaning failed.
“We had a majorly blocked sewer line which their jet cleaning could not break through and as a result the $1100 fee was not charged since it was a guaranteed service.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Overall experience was good. There was a delay of about 1 day due to a heavy service volume. We had a majorly blocked sewer line which their jet cleaning could not break through and as a result the $1100 fee was not charged since it was a guaranteed service. In the end the concrete floor was cut open to make the repair. All the service staff was friendly and competent.”
“My Basement got flooded out , I made a phone call I got a fast response. They sent a team out Immediately and they did an amazing job . The men were hard workers very respectful & had great communication. I’m completely satisfied. I will continue to use there services in the future & I recommended you try them as well.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,651 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Roto-Rooter Plumbing & Water Cleanup?
Hire if
- You need clear communication and upfront explanations
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You can find better-priced options nearby
Advice derived from the review analysis above — how we decide.
Own Roto-Rooter Plumbing & Water Cleanup?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Trenton · Moorestown · Chesterfield · Pineville