Roto-Rooter Plumbing & Water Cleanup
Plumber · Trenton, NJ · Open 24 hours per Google listing
Our verdict
4.8★ across 849 reviews; 5 sampled are all 5-star with technician Liam cited by name in 4 of them for same-day emergency response, clear communication, and fair upfront pricing.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #5 of 15 plumbers we've reviewed in Trenton, NJ · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day emergency response under 1 hour in 2 of 5 reviews; Liam shows up quickly and resolves the issue in one visit
2 cited reviews
“We were having an emergency plumbing issue and they showed up within the hour!! Liam was excellent!! He was nice and knowledgeable and always checked in to let me know what he was doing and inform me of any price changing before moving forward.”
“He was very informative, explained everything clearly, and made sure the job was done right and in a timely manner. What I really appreciated was that he was able to complete the installation the same day.”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Transparent pricing — upfront quotes before proceeding, no pressure to add services, checks in before changing scope
2 cited reviews
“They were professional, punctual, and very knowledgeable. The technician explained the issue clearly, gave me honest pricing upfront, and completed the work efficiently.”
“We were having an emergency plumbing issue and they showed up within the hour!! Liam was excellent!! He was nice and knowledgeable and always checked in to let me know what he was doing and inform me of any price changing before moving forward.”
Technician respects property (carpet, home belongings) and communicates each step clearly throughout service
2 cited reviews
“Liam was our technician and he was absolutely amazing.... textbook class service, from start to finish. Super friendly, knowledgeable, helpful, and resolved our issue expertly. Aside from his personality, his willingness to respect my mother's clean carpets was very much noted”
“We were having an emergency plumbing issue and they showed up within the hour!! Liam was excellent!! He was nice and knowledgeable and always checked in to let me know what he was doing and inform me of any price changing before moving forward.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“We had an emergency at the studio I manage and unfortunately having a restroom out of order for our members can be a struggle. Liam came the same day we contacted within a few hours and fixed the issue promptly. Very kind, energetic and efficient! Thank you!🙏🏼”
“Roto-Rooter was awesome... extremely responsive during our time of need with my mother's 70 year old home and plumbing. Liam was our technician and he was absolutely amazing.... textbook class service, from start to finish. Super friendly, knowledgeable, helpful, and resolved our issue expertly. Aside from his personality, his willingness to respect my mother's clean carpets was very much noted and appreciated! …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 849 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Roto-Rooter Plumbing & Water Cleanup?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Emergency and burst pipe repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Roto-Rooter Plumbing & Water Cleanup?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
More plumbers in Trenton, NJ
Goodman PlumbingHIRERanked #4 of 15 in Trenton · 4.7 stars across 1,039 Google reviews; 5 analyzed reviews are all 5-star, with sewer line …J & D Plumbing & HeatingHIRERanked #6 of 15 in Trenton · Perfect 5-star across all 5 analyzed reviews (756 total); after-hours callback same night,…See all 15 plumbers we've reviewed in Trenton, NJ →
Nearby: Trenton · West Windsor · Chesterfield · Cream Ridge