Roto-Rooter Plumbing & Water Cleanup
Plumber · Santa Monica, CA · Open 24 hours per Google listing
Our verdict
Exceptionally fast emergency response with a standout technician (Anthony) who diagnoses root causes instead of quick fixes, backed by perfect 5-star reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
All 5 reviews (100%) praise rapid response and on-time arrival, including Saturday afternoon emergency service in under 45 minutes
1 cited review
“arrived on time, clearly explained issue, fixed it quickly and efficiently”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
4 of 5 reviews specifically highlight thorough diagnostics and proactive problem-solving beyond the immediate fix
2 cited reviews
“took extra step to inspect line and identify deeper problems”
“arrived on time, clearly explained issue, fixed it quickly and efficiently”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
4 of 5 reviews emphasize clear communication and transparency about costs before work begins
2 cited reviews
“took extra step to inspect line and identify deeper problems”
“arrived on time, clearly explained issue, fixed it quickly and efficiently”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Documented follow-up: technician provided video evidence and written documentation for reimbursement purposes
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“We had a very good experience working with Anthony Vasquez from Roto-Rooter in Los Angeles. He came out to help us with a clogged toilet and handled the situation professionally from start to finish. What I appreciated most was his initiative and thorough approach. After addressing the immediate issue, Anthony took the extra step of contacting his supervisor so they could bring a camera to inspect the line and make …”
“Anthony from Roto-Rooter was outstanding! He was professional, friendly, and extremely knowledgeable. He arrived on time, clearly explained the issue, and fixed it quickly and efficiently. The work was done right the first time, and he made sure everything was clean before leaving. I really appreciated his honesty and attention to detail. If you need plumbing work done, ask for Anthony—you won’t be disappointed!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 514 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Roto-Rooter Plumbing & Water Cleanup?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Drain and sewer work
Hire if
- You need a plumber who actually shows up when scheduled
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Roto-Rooter Plumbing & Water Cleanup?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Roto-Rooter Plumbing & Water Cleanupisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Gardena · Glendale · Panorama City · Rancho Palos Verdes