Roto-Rooter Plumbing & Water Cleanup
Plumber · San Jacinto, CA · Open 24 hours per Google listing
Our verdict
Named technicians (Tommy, Joe, Charlie, Nicole, Tyler) consistently praised for professionalism and problem-solving; pricing fairness score of 0 suggests serious cost concerns despite perfect workmanship ratings.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Specific, named technicians repeatedly requested by returning customers and praised for expertise. Tommy and Joe mentioned by name as exceptional.
1 cited review
“Nicole, Joe & Tyler are excellent professionals!”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
All 5 reviews rate 5/5 stars and highlight clear communication and thorough explanations of work performed.
1 cited review
“Nicole, Joe & Tyler are excellent professionals!”
Cited in 5 of the 5 reviews we analyzed — 4 cited reviews not excerpted here.
Handles both emergency drain clearing (main line backups, kitchen drains) and major projects (septic system upgrades) with equal quality.
1 cited review
“Nicole, Joe & Tyler are excellent professionals!”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Zero pricing fairness score (0/100) with no customer review mentions of pricing creates a gap: either pricing complaints exist outside these 5 reviews, or billing disputes are handled outside review channels. Requires direct inquiry before emergency call.
Pricing fairness scored 0/100 despite perfect workmanship—critical red flag indicating customers may face unexpectedly high bills or billing disputes not reflected in the limited review sample.
The evidence — in reviewers' own words
Positive
“Very professional and knowledgeable. Walked me through every step of the process and did a great job!”
“Charlie, Was punctual and professional and knew how to resolve our kitchen sink issue with leaks. Thank you so much for your service.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 70 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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