Roto-Rooter Plumbing & Water Cleanup of Marietta
Plumber · Marietta, GA · Open 24 hours per Google listing
Our verdict
Excels at emergency response and skilled workmanship, but pricing can feel steep and follow-up communication sometimes falters after the job wraps.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
After-hours emergency response: Multiple reviewers praise rapid response to late-night and urgent situations, with crews working past normal hours to resolve issues
Cited in 2 of the 5 reviews we analyzed.
High technical skill and thoroughness: 4 of 5 reviewers specifically mention professionalism, knowledge, and quality workmanship from technicians and crews
2 cited reviews
“responsive each and every time I texted, called or asked”
“professional, knowledgeable, and communicative during repair”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
Responsiveness during active repairs: Crews adapt to last-minute requests on-site and maintain clear communication throughout complex projects
2 cited reviews
“professional, knowledgeable, and communicative during repair”
“responsive each and every time I texted, called or asked”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Follow-up communication breakdown: 1 of 5 reviews documents a supervisor who promised deliverables (camera footage) but went unresponsive for weeks, requiring escalation to resolve
Cited in 1 of the 5 reviews we analyzed.
Post-job follow-up gaps: One reviewer waited two months without receiving promised documentation (camera footage with commentary), despite multiple contact attempts and voicemails
Cited in 1 of the 5 reviews we analyzed.
Pricing on the higher end: At least one reviewer noted sewer clearing costs felt above market rate, though acknowledged plumbing in general is expensive
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“If I could give a rating of 10, I would!! Although I have not experience anything like this before (so I don’t have a point of comparison), they are top-notch service providers!! First a technician came to repair the clog in my sub pump - thorough, kind, patient, helpful and knowledgeable. Then came the project manager, and he was responsive each and every time I texted, called or asked a question. He was so …”
“Last night Cyrus and Derek both helped me with an issue I was having on a newly closed home. Even though it was after hours they kept working until they had an answer, so grateful to have peace of mind. Highly recommend:)”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,823 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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