Roto-Rooter Plumbing & Water Cleanup
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 1766 reviews
Our Verdict
#2 of 8 in Newberg, OR
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Drain and sewer work
- Emergency and burst pipe repair
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need transparent, predictable pricing with no surprise fees
Caution if: You need detailed walkthroughs and written estimates before work starts
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 1766 Reviews Tell Us
Emergency Response
Exceptional emergency response: 2 of 5 reviews highlight same-day or within-the-hour arrival on weekends/evenings
Efficient problem-solving: 2 reviews note quick resolution of major issues (drain snake completed 'in no time', water heater replaced same-day as promised)
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
No significant concerns found in reviews ✓
Communication
Strong communication throughout service: 3 reviews praise technicians for explaining the process and providing transparent quotes before work
Pricing
Fair pricing with service guarantees: 1 review mentions military discount availability and 1 review notes 6-month clog guarantee included
Customer reviews
Reviews from Google, Yelp & more
Roto-Rooter exceeded our expectations in every way! We had been trying to resolve our plumbing issue for about 5 hours on a Saturday when we called them and they were out within the hour. They were professional and informative and overall refreshing to work with in such a stressful situation. They are very fair in their prices and offer a military discount which was a huge bonus! They snaked our line and were not going to charge us unless successful. We had water damage in our home. They inspected it the same night, sat with us through the home insurance claim process, and they begin their work today (the next day) to contain and decontaminate. Josh was very professional, super knowledgeable, and made us feel at ease about the damage and the plan to fix it moving forward. We are so impressed with this company and could not recommend them more! I feel like it’s not so common anymore to find people who do great business like this company. We will be calling them for any and all future needs!
I called Roto Rooter about water on the floor in my basement and they sent someone out right away. The technician snaked the sewer line which fixed the problem. About an hour later Roto Rooter came back out and said that if there's water on the floor or walls they have to check if there's any damage. They found that the wall was wet 100% behind the drywall. They then sent out another crew to fix the problem. I'm very satisfied with Roto Rooter, it's no wonder they have been in business for 95 years. Very professional, and courteous. If I ever have drain problems in the future I will be calling Roto Rooter
First time using Roto-Rooter and we were not disappointed. After making multiple trips to Home Depot and trying to fix it ourselves including renting a drain snake; Chris had our drain clog fixed in no time. He was efficient and did a great job of explaining the process along the way, plus it came with a 6 month guarantee. Thankful to have our home back in working order for the weekend! Thankful you Chris and Roto-Rooter!
My water heater was leaking on a Saturday evening, so I called Roto-Rooter and immediately felt relief. They could have someone out the next day and their service manager even called me back within a half hour to review how bad the leak was and assess the care I was receiving was appropriate. On Sunday their plumber, Kevin, showed up as promised and explained everything and followed up with a precise quote prior to starting. He was professional, very knowledgeable, and personable. I won't call anyone else in the future. My experience was great and my new water heater is working perfectly. Thanks, Kevin and Roto-Rooter!
We had the pleasure of being helped by Chris from Roto-Rooter, and he was absolutely exceptional. He was professional, personable, and incredibly efficient. Chris diagnosed and fixed our issue quickly, and his calm, respectful approach made a stressful situation so much easier. I wouldn’t hesitate to recommend him to anyone — truly a 10-star experience if I could give it! Thank you, Chris, for your outstanding service.
Business details
Service area
Based in Newberg. Serves 15 nearby cities within 20 miles:
Roto-Rooter Plumbing & Water Cleanup