Roto-Rooter Plumbing & Water Cleanup
Plumber · Inglewood, CA · Open 24 hours per Google listing
Our verdict
Excellent emergency responder with multiple same-night callouts and fast arrival times, but pricing practices are highly inconsistent—one customer paid $600 for an incomplete job and aggressive upselling.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #15 of 15 plumbers we've reviewed in Gardena, CA · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Strong emergency responsiveness: 2 of 5 reviews explicitly mention after-hours response and rapid arrival during urgent situations (toilet overflow, burst-pipe scenarios)
1 cited review
“Responded promptly, arrived when they said they would.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Consistent professionalism and courtesy: 4 of 5 positive reviews praise technician demeanor, attentiveness to customer concerns, and clean work practices
3 cited reviews
“Arrived promptly, identified blockage, explained what he was doing.”
“Responded promptly, arrived when they said they would.”
“Punctual, friendly, fixed issue quickly and seamlessly.”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Punctual arrival: 3 reviews explicitly note on-time arrival and promise-keeping on scheduling
3 cited reviews
“Arrived promptly, identified blockage, explained what he was doing.”
“Responded promptly, arrived when they said they would.”
“Punctual, friendly, fixed issue quickly and seamlessly.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Aggressive sales tactics and follow-up pressure: one review documents persistent calls and texts after service visit to pressure acceptance of high-cost recommendations, and supervisor made unsolicited calls attempting to schedule work without customer approval
Cited in 1 of the 5 reviews we analyzed.
Red flag
Pricing transparency concern: $600 service charge for incomplete work with no resolution suggests potential for high diagnostic/trip fees without guaranteed problem-solving
Cited in 1 of the 5 reviews we analyzed.
Severe pricing and service completion issues: one customer charged $600 for a diagnostic visit that failed to resolve the original problem, followed by aggressive upselling of a $15,000 maintenance job with high-pressure scare tactics
Cited in 1 of the 5 reviews we analyzed.
Quality control failures: same visit resulted in accidental damage (cracked toilet requiring replacement) that was not addressed or compensated
Cited in 1 of the 5 reviews we analyzed.
Poor problem diagnosis and follow-through: supervisor used front-yard camera inspection to recommend extensive maintenance rather than addressing the stated bathroom clog issue
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Please find a different company. They came out to fix a clog in our bathroom. He could not fix it and said that a supervisor would come out the next day to fix it. He charged us $600 and said the job would be completed the next day. The supervisor came with a camera and did not go into the restroom even once while he was there. He put the camera through a pipe in the front yard and then told us that we needed to do …”
Positive
“⭐⭐⭐⭐⭐ Pablo did an outstanding job clearing my bathtub drain. He arrived promptly, was professional and courteous, and quickly identified the cause of the blockage. He explained what he was doing, worked efficiently, and made sure everything was draining properly before he left. What impressed me most was his attention to detail and willingness to answer my questions. He left the work area clean and treated my …”
“I can't say enough good things about Josh and Alpha. After a moving company caused my toilet to overflow, I was left dealing with a stressful situation and significant water damage concerns not to mention the sanitation issues. It happened after normal business hours, and I wasn't sure I'd be able to find help quickly. The team responded promptly, arrived when they said they would, and immediately got to work …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 905 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
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Nearby: Gardena · Rancho Palos Verdes · Glendale · Panorama City