Roto-Rooter Plumbing & Water Cleanup
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Based on review analysis
1 concern
Discount availability appears inconsistent: one review highlights a rare 50% discount as exceptional, suggesting standard pricing may be notably higher and discounts are not guaranteed
Trust Score: 0/100 · Based on 997 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 997 Reviews Tell Us
Emergency Response
Exceptional after-hours responsiveness: one technician arrived and completed water heater service at midnight, working fast and efficiently
Quick resolution times: reviews mention issues solved 'quickly' and one water heater fixed in under 30 minutes
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Not enough data to identify consistent weaknesses across independent reviews
Discount availability appears inconsistent: one review highlights a rare 50% discount as exceptional, suggesting standard pricing may be notably higher and discounts are not guaranteed
Communication
Exceptional after-hours responsiveness: one technician arrived and completed water heater service at midnight, working fast and efficiently
All 5 reviews praise clear communication and detailed explanation of plumbing issues rather than rushing through jobs
Customer reviews
Reviews from Google, Yelp & more
Ishmila Highly recommend! They were professional, responsive, and got the issue taken care of quickly. They explained everything clearly, showed up on time, and made sure everything was working properly before leaving. Honest pricing, great communication, and very respectful while working in the home. Definitely someone I’d call again for any plumbing issues.
⭐️⭐️⭐️⭐️⭐️ Exceptional Service from Ismail! I had Roto-Rooter out to snake the plumbing at my back house, and I couldn't be more impressed with the service. The plumber, Ismael, was absolutely fantastic. He was professional, highly informative, and took the time to explain everything clearly so I knew exactly what was going on. Not only was he incredibly kind and efficient, but he also went above and beyond by applying a 50% discount to the service. It is rare to find this level of integrity and top-tier customer service these days. If you use Roto-Rooter, absolutely ask for Ismael—he is a true professional who genuinely cares about doing a great job. Highly recommended!
Huge shoutout to Jose #4374 from Roto Rooter! He did an amazing job and got the issue solved quickly and professionally. He was knowledgeable, patient, and explained everything clearly throughout the process. You can tell he truly cares about doing quality work and making sure the customer is satisfied. I really appreciate his hard work and positive attitude. If you get Jose, you’re definitely in good hands. Thank you again for the excellent service!
⭐⭐⭐⭐⭐ Ishmail 5629 provided excellent customer service from start to finish. He was very polite, professional, and took the time to educate me on my plumbing issues instead of just rushing through the job. He came out late at midnight and still worked fast and efficiently. Everything was fixed properly and the experience was stress free. I would highly recommend him for any plumbing situation you may have!
My water heater's service light had been blinking since the snowstorm caused a temporary blackout. Mang came in, explained my options, and I made a decision. He fixed it in under 30 minutes! He was super patient and professional in handling the repair and testing, made sure I was satisfied, and even shared some maintenance tips. Top-notch service from a great guy 👍
Business details
Service area
Based in Gainesville. Serves 4 nearby cities within 20 miles:
Roto-Rooter Plumbing & Water Cleanup