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Roto-Rooter Plumbing & Water Cleanup

Downey, CA
4.9(467 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Premium

Based on review analysis

RED FLAGS

1 concern

Pricing fairness dimension scored 0/100 despite universally positive customer reviews—major disconnect suggests either hidden fees, bait and switch pricing, or service upsells not reflected in written feedback

Trust Score: 0/100 · Based on 467 reviews

Solid pickSolid pick
4.9Google

Our Verdict

Hire with Conditions

#15 of 16 in Downey, CA

Best for
  • Emergency and same-day calls
  • Complex installs and remodels
  • Water heater install/repair
  • Drain and sewer work
  • Emergency and burst pipe repair
Avoid if
  • You're highly price-sensitive

Hire if: You need a plumber who actually shows up when scheduled

Hire if: You need high-quality work that holds up over time

Caution if: You need rock-bottom prices with zero flexibility on the quote

Caution if: You need guaranteed sub-hour response for true emergencies

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 467 Reviews Tell Us

Emergency Response

Emergency and same-day calls

Emergency and burst pipe repair

What To Watch Out For

Not enough data to identify weaknesses; all 5 reviews are 5-star ratings with no cost complaints mentioned

Pricing fairness dimension scored 0/100 despite universally positive customer reviews—major disconnect suggests either hidden fees, bait and switch pricing, or service upsells not reflected in written feedback

Quality & Professionalism

5 of 5 reviews praise technician expertise and thorough explanations of work and options

Communication

Multiple reviews highlight responsiveness and availability during urgent situations, including kitchen emergencies

Pricing

Not enough data to identify weaknesses; all 5 reviews are 5-star ratings with no cost complaints mentioned

24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

J
Jesse Funes

I had Angel and Johan out for a quote on a new garbage disposal, and I couldn't be more impressed. They were incredibly professional, punctual, and took the time to explain the different options available. Instead of a high-pressure sales pitch, they gave me honest recommendations based on what my kitchen actually needs. It’s rare to find such expertise and transparency for a free quote. Highly recommend!

M
Marlene Abarca

I had an outstanding experience with Moses from Roto-Rooter. He was incredibly patient, informative, and dedicated. Despite our unusual pipe setup and weirdly connected lines, he stayed for hours until he got everything sorted and unclogged. He also offered some fantastic suggestions for future services that we’ll definitely be looking into. Five stars all the way!

A
Anja Freese-Binder

I had the best Experience with the Roto Rooter team .Joseph Lopez is extremely knowledgeable and so helpful and friendly . I couldn’t have been better taken care of. Together with Patrick and Ismael they got to the “root” of the problem. They cleaned out the pipes so amazingly figured out precisely where the blockage was and explained throughly all the options I have in this situation and provided me with a video . I cannot ask for more! Fantastic really!!

H
Heather Olmedo

We had a little emergency in the kitchen sink. It got clogged on the worst day possible. I called Roto- Rooter and it was easy to schedule an appointment. They sent a technician early in the morning which worked out great. They sent a technician by the name Angel. He was very professional and thorough on what needed to be done. The job was done efficiently and promptly. He was very kind and gave us information for over services which could be done in the future for preventative care. If I can give Angel more stars I would.

A
Alice S

Derek and his team provided excellent service. Derek went above and beyond to assist with our water heater replacement. The new heater was installed smoothly, quickly (!), and without issue. He also took the time to carefully walk us through the warranty while ensuring we wouldn’t encounter any future problems. I would confidently recommend Derek to anyone in need of a plumber.

Business details

Phone
(562) 528-3344
Address
5900 S Eastern Ave #137, Commerce, CA 90040, USA
Hours
Open 24 hours

Service area

Based in Downey. Serves 37 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Roto-Rooter Plumbing & Water Cleanup

4.9$$$$
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