Roto-Rooter Plumbing & Water Cleanup
Plumber · Chester, PA · Open 24 hours per Google listing
Our verdict
Dispatches fast to emergencies and delivers thorough workmanship, but expect premium pricing for the service.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness: arrived on Sunday night and completed water heater installation the next morning, beating competitor timelines
Cited in 1 of the 5 reviews we analyzed.
Flexible scheduling for urgent repairs: technician Kyle accommodated tight next-day timeline when homeowner needed immediate fix
1 cited review
“Kyle worked with my schedule to fit me in the next day”
4 of 5 reviews specifically praise technician Kenny for thorough, permanent solutions rather than temporary fixes
2 cited reviews
“Pricing is very high to be honest”
“Kenny was fantastic and thorough”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Customer satisfaction verification: technician ensures homeowner approval before leaving job site
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Pricing significantly higher than market expectations: reviewer explicitly states 'pricing is very high' despite praising workmanship quality
“Pricing is very high to be honest”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Just want to say once again Kyle absolutely came through for me. I attempted to replace parts of the toilet myself. Not smart. Kyle worked with my scheduel to fit me in the next day at my tight time-line. Try finding that with another company!”
“I was very satisfied that they arrived quickly on a Sunday night to investigate the problem and followed up the next morning with the removal and swift installation of a new water heater. Lowe's promises a day of installation but failed to meet that expectation, as advertised on their website. Roto-Rooter said it could be done in the afternoon and had it completed mid-morning —underpromise and overdeliver. My …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 483 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
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Find plumbers near you
Roto-Rooter Plumbing & Water Cleanupisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Concordville · Coatesville · Phoenixville · Suplee