Roto-Rooter Plumbing & Water Cleanup
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Based on review analysis
1 concern
Drain cleaning priced at $500 for 10 minutes — 5x competitor flat rate for identical service, per documented 2 star review.
Trust Score: 0/100 · Based on 116 reviews
Our Verdict
#6 of 9 in Cherry Hill, NJ
No standout specialties
- You're highly price-sensitive
Hire if: You need fast same-day or after-hours response
Hire if: You need clear communication and upfront explanations
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 116 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Drain clearing charged at $500 for ~10 minutes of work; competitor flat rate for same service is $85-89 — reviewer describes it as a total rip-off.
Drain cleaning priced at $500 for 10 minutes — 5x competitor flat rate for identical service, per documented 2 star review.
Customer reviews
Reviews from Google, Yelp & more
I scheduled an appointment with someone else they gave me 2 to 5 window at 430 they text the tech was running behind. Around 630 I called to get an eta they text back at 730 he won’t be able to make it. I called roto rooter at 8 they said they could come out around 1am at that point I asked what time in the morning. I was told 8 to 10 they called me twice last night to confirm and at 745 they were there Frank was wonderful job done within 15 minutes his boss Frank stopped to make sure everything was good. It was a pleasure and I should have just called them first Thank you again Roto Rooter and both Franks.
I give 5 stars to Roto Rooter because they never disappoint. Have used them several times, yesterday for one, and Sean took care of a small plumbing problem for me. He was very efficient and in no time, the drain was working well. Roto Rooter is a bit pricey but you can be sure their work will be up to par with no problems which is comforting to a home owner.
Eddie was fantastic with his above and beyond service. He has been both responsive and a huge help with us making our very first home owners insurance claim. Roto-Rooter needs to promote him. He's an asset. He has to me both on and off hours to walk us through this difficult time. Roto-Rooter has not disappointed. Thank you Eddie! Steve
Always do your due diligence before you agree with a contractor's charge. I did not do it and paid $500 for literally 10 minutes of work (clearing the clogged drain) at the same time when other reliable competitors charge a flat rate $85-$89 for the same work. My fault. Roto-Rooter is extremely overpriced company. This is a total rip-off. I will never use them again
Roto-Rooter gave me an awesome experience. From my initial call, to them sending out a field manager, to them providing a plumber to thoroughly evaluate my issue, it was top notch. Bobby fixed my issue very quickly and provided good insight into what I should do going forward. Very solid from start to finish, I can’t thank them enough just knowing what it takes to keep your house in good standing as a home owner!
Business details
Service area
Based in Cherry Hill. Serves 30 nearby cities within 20 miles:
Roto-Rooter Plumbing & Water Cleanup