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Roto-Rooter Plumbing & Water Cleanup

Cherry Hill, NJ
4.7(428 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

Claims 24/7

Self-reported — not confirmed by reviews

PRICING

Mid-Range

Based on review analysis

RED FLAGS

1 concern

Work abandoned mid job: reviewer reports flooring, sink, and toilet removed, then service discontinued once home owner's insurance didn't cover the work — leaving a leaky pipe and trash behind per review JEbgplciYeMt9BQYOgda.

Trust Score: 0/100 · Based on 428 reviews

AvoidAvoid
4.7Google

Our Verdict

Not Recommended

#9 of 9 in Cherry Hill, NJ

Best for

No standout specialties

Avoid if
  • You need this for a complex or high-stakes install

Hire if: You need fast same-day or after-hours response

Hire if: You need transparent, predictable pricing with no surprise fees

Caution if: You need predictable, consistent service across every visit

Caution if: You want detailed upfront explanations

Caution if: You need airtight scheduling and guaranteed arrival times

Caution if: You need warranty-grade work on a complex or high-stakes install

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 428 Reviews Tell Us

Emergency Response

Emergency water heater replacement executed at 4 AM — booked overnight, supervisor assessed, full install with updated shutoff valves and lines completed same day per review knvfGuOh4jqIWRE02x3e.

What To Watch Out For

Technician quality inconsistent: 1 of 5 reviews describes a plumber who didn't know a basic 45-into-90 fitting, claimed part was unavailable anywhere, and refused to do the repair.

Work abandoned mid job: reviewer reports flooring, sink, and toilet removed, then service discontinued once home owner's insurance didn't cover the work — leaving a leaky pipe and trash behind per review JEbgplciYeMt9BQYOgda.

Quality & Professionalism

Water heater and whole-house filter installed in one visit with area left clean per review y0q2vDip3XptTaPt7CIS.

Technician quality inconsistent: 1 of 5 reviews describes a plumber who didn't know a basic 45-into-90 fitting, claimed part was unavailable anywhere, and refused to do the repair.

Communication

Emergency water heater replacement executed at 4 AM — booked overnight, supervisor assessed, full install with updated shutoff valves and lines completed same day per review knvfGuOh4jqIWRE02x3e.

Customer reviews

Reviews from Google, Yelp & more

A
alyssa Austin

We just moved into our house less than a week and already had a plumbing issue. We called rotor rooter and Dave and Daniel came out right away and helped fix my issue and provide a quote to fix the bigger issue the prior owner did not fix. Price was reasonable and said they can have it fixed! They truly helped provide a sigh of relief as we were really stressed

J
Janet Williams

We received the best service from the time we booked the emergency service at 4 am through installation of our new water heater. Rick did a thorough job: not just the water heater but the lines going to it and shut off valves, etc. It's obvious he takes a lot of pride in his job. We even had a supervisor come out beforehand to assess the situation. Both representatives were courteous and kind. I found the pricing to be reasonable for the quality of work done and the urgency required. We couldn't be more pleased.

M
Michael Lord

Rich came early on the day of the appointment. He removed my old water heater and replaced it with a new one and also installed a whole house water filter. The job was completed satisfactorily in good time and the area left clean and neat. Have always had good experiences with Roto-Rooter and with Rich who has been to my home before for a shower faucet repair.

A
Anissa M. Bush

the phone rep was great, she sent someone out quickly for our leaky pipe!! the supervisor that showed up first to check and detect was nice too HOWEVER the lazy plumber came next, he did not come work, he clearly did not want to repair anything!!! the idiot stated he didn't have the part on his truck and will not be able to find it anywhere (45 into a 90 2 small pieces) he thought it was one piece, he had no knowledge no enthusiasm no interest at all so we told him get out THEN my husband "just called len the plumber 🎶" the plumber came out got the job done and it was cheaper!!!

R
Robert Wilkins

Roto-Rooter was great when they first came out was very informative and helpful. They began the work removing flooring sinks, toilet. So I believe when rhey find out my home owners coverage doesn't cover their work, as well as I'm on dis ability ( still willing to pay). They discontinued the service not only creating a leaky pipe in the bathroom but also leaving trash and

Business details

Phone
(856) 532-0013
Address
6650 Browning Rd Suite U11K, Pennsauken, NJ 08109, USA
Hours
Open 24 hours

Service area

Based in Cherry Hill. Serves 33 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Roto-Rooter Plumbing & Water Cleanup

4.7$$
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