Roto-Rooter Plumbing & Water Cleanup
Unknown
No response data yet
24/7 Verified
Confirmed by reviews
Premium
Based on review analysis
1 concern
Quality control on task completion varies. One review reports the technician did not reinstall the faucet plate correctly, suggesting potential for incomplete or substandard finishing work.
Trust Score: 0/100 · Based on 865 reviews
Solid pickOur Verdict
#14 of 16 in Cedar City, UT
- Emergency and same-day calls
- Complex installs and remodels
- You're highly price-sensitive
Hire if: You need clear communication and upfront explanations
Hire if: You need fast same-day or after-hours response
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 865 Reviews Tell Us
Emergency Response
Emergency and same-day calls
What To Watch Out For
Cleanup and final detail work can be inconsistent. 1 of 5 reviewers noted the technician did not clean the work area properly, used the customer's bath mat without permission, and failed to reinstall trim properly.
Quality control on task completion varies. One review reports the technician did not reinstall the faucet plate correctly, suggesting potential for incomplete or substandard finishing work.
Quality & Professionalism
Technicians are knowledgeable and explain their work clearly. 3 of 5 reviewers highlight technical competence and customer education during service.
Communication
Responds to emergency calls at night and stays until the job is fully resolved. 2 of 5 reviewers specifically mention late-night responsiveness and dedication to completion.
Technicians are knowledgeable and explain their work clearly. 3 of 5 reviewers highlight technical competence and customer education during service.
Maintains communication throughout the job. 2 of 5 reviewers explicitly mention being kept informed step-by-step.
Customer reviews
Reviews from Google, Yelp & more
Roto Rooter was prompt and the technicians were knowledgeable and determined to solve our issues. They stayed late to be sure we were back in working order, I can't say enough about how please I am with the entire process. thank you!!!!
I selected Roto Rooter based on the reviews given by others. They were not wrong. Hunter is a real asset to your company. He was prompt, pleasant, and knowledgeable. He left the job clean and organized. I would highly recommend Roto Rooter and specifically Hunter for your next job!!
If I could give them 10 stars I would!! Talk about GREAT work!! We have never had such terrific service! Hunter has been AWESOME! Very friendly and has been keeping us informed every step of the way! We couldn’t have better service!! I would 110% recommend Roto Rooter for your plumbing needs! They are now our guys for sure!
I just had Jon from Roto-Rooter change the cartridge in my tub faucet, and I was really impressed. Jon was professional and even though it was late at night, he took the time to explain what he was doing and teach me the process for future reference. I appreciated his understanding of my predicament and how he showed great customer service. Overall, a great experience—definitely recommend!"
Tech got the shower tub faucet cartridge replaced and a new one installed but could have cleaned the work area better. He used our bath mat to clean the bath tub area and did not put the plate back on properly. Other than that, he got the job done. I would recommend making sure techs cleanup properly and make sure they use their own cleaning supplies.
Business details
Service area
Based in Cedar City. Serves 1 nearby cities within 20 miles:
Roto-Rooter Plumbing & Water Cleanup