Roto-Rooter Plumbing & Water Cleanup
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Budget-Friendly
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 637 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 637 Reviews Tell Us
Emergency Response
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Consistent quality across multi-phase jobs: coordinated three separate teams (repair, inspection, mitigation) with positive outcomes on complex projects
Communication
Exceptional weekend and emergency responsiveness: multiple reviewers praise same-day or Sunday service despite off-hours timing
Proactive communication with photo evidence: Kelly explicitly noted for daily updates and text pictures to track progress
Pricing
Pricing significantly below market: free estimates consistently undercut competitors by substantial margins
Customer reviews
Reviews from Google, Yelp & more
Sundays are not the ideal day for repair services however I received the exception to the rule with excellent and timely service from John and Jackson. My issue was not only fixed but the latter from water damage has been coordinated with my insurance company to complete the project. I recommend Roto Rooter for any plumbing/water issue job. 5 star service
Terry came out fast and got us back in shape the same day. I highly recommend his company’s services and he was great to work with. Kelly and his team came out next for the second stage of under slab repair and did a great job as well and explained the issue we had and the repair very well. The last stage of repairs was mitigation and John came out with his guys for that and again, did an excellent job. The whole experience with Roto Rooter has been excellent. I highly recommend them for all these services!
From the very beginning Kelly was understanding and helpful with the issue we were having. He kept us informed on every move that was made everyday. He took pictures and sent text to make sure we were able to see the progress that was being made. He scheduled meeting times with the inspectors to make sure everyone was on the same page. It was something like I’d never experienced before when dealing with rotor companies like I have in the past. He gave top tier service. To be honest I’d only want to work with Kelly and Robert on any future commercial issues at my store. 100% customer satisfaction guaranteed.
Hunter and Josh came right away, gave me a free estimate that was so much less than the others i had received...and made everything all better in no time flat! Kelly and Ben came to see about the perfect job the guys did. The guys are Roto Rooter are the most incredible bunch of folks I may have ever met. I would recommend Roto Rooter for anything, they are so fair, and kind and brilliant! Thank all of you at Roto Rooter!
Kelly and his team were fantastic to work with in regards to replacing my sewer line. Top-notch crew! I would highly recommend them to anyone who needed their services.
Business details
Service area
Based in Bartlett. Serves 6 nearby cities within 20 miles:
Roto-Rooter Plumbing & Water Cleanup