Roto-Rooter Plumbing & Water Cleanup
Our analysis
Roto-Rooter shows strong technical expertise and professionalism with technicians who explain their work thoroughly and go above and beyond to ensure complete repairs. While pricing is on the higher side, customers consistently praise their knowledge, dedication, and thorough approach to resolving plumbing issues.
Watch out for
- •Pricing: Reviewers indicate this is a premium-priced service. Get multiple quotes.
- •Weakness: Premium pricing that can be steep
- •Weakness: Limited sample size for emergency response times
Strengths
- Highly skilled and knowledgeable technicians
- Thorough work - go beyond minimum requirements
- Excellent communication and customer education
- Professional and patient service approach
Customer reviews
“Israel and Mike didn't just stop once the clog was cleared, they went through the pipes multiple times in order to guarantee the pipes were completely clear and told us the further steps to take.”
“The price was a bit steep, it was around 720$ for them to do this service which hurt, but unfortunately it wasn't too surprising.”
Recent Google reviews
Jonathan was super helpful with my plumbing issue and made sure there were no leaks after the job was done. He was very kind and worked quickly and professionally. I would recommend him to anyone who needs an understanding plumber.
Bruno & Steve were very helpful not only at talking me through what caused our main line slowness/backup, but also daily preventative measures. We were also able to talk through bigger picture needs down the line. Our home is an investment, and they were easy to talk to about protecting it. Never felt like I was getting upsold.
Roto-Rooter was swift to respond to my request. The technician they sent, Azzi, arrived promptly on site and demonstrated his skill and expertise at handling the fixes and installation required. He was dedicated to completing the task on my behalf and overall was a pleasant interaction. I am very satsified with his work and the experience given!
Business details
Roto-Rooter Plumbing & Water Cleanup