Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Services
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 2162 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 2162 Reviews Tell Us
Emergency Response
Emergency responsiveness: 3 of 5 reviews mention rapid after-hours or same-day response, including late Saturday night and Friday night calls.
Technicians go beyond scope: 3 reviews explicitly mention going 'above and beyond', including resolving issues faster than promised and handling follow-up work from other companies.
Emergency and same-day calls
What To Watch Out For
Pricing fairness dimension scored 0/100 with no positive pricing mentions in any of the 5 reviews analyzed; one review discusses sewer replacement bids pending but provides no feedback on price competitiveness.
Communication
Emergency responsiveness: 3 of 5 reviews mention rapid after-hours or same-day response, including late Saturday night and Friday night calls.
Clear communication during service: 3 of 5 reviewers praise step-by-step explanation of work, use of diagnostic technology, and time taken to answer questions.
Pricing
Pricing fairness dimension scored 0/100 with no positive pricing mentions in any of the 5 reviews analyzed; one review discusses sewer replacement bids pending but provides no feedback on price competitiveness.
Customer reviews
Reviews from Google, Yelp & more
I am super satisfied with Cameron's work. I liked that. He explained to me what he was doing and he took his time. Cameron went above and beyond highly happy and satisfied with the drain cleaning that he did. I would definitely contact Roto-Rooters plumbing again for any issues I have moving forward. I hope I get Cameron again.
I called to get & estimate & possibly discuss the need for a ‘sewer replacement’ 😱, due to some issues noted when drains were cleaned out. ‘Taylor’ called almost immediately & offered to come & take a look before the end of the day! What a terrific fella! He used their camera technology & explained the step by step process while answering every question & discussing possible options & recommendations! I felt well informed & comfortable with everything we discussed! Bids are being prepared & will be emailed for review! Great service!
Austin was the plumber who was sent to my dad's residence this past week. His first visit, was late Saturday night and he returned Sunday. Austin was very thorough with his explanation, unlike the original company that we contacted for follow-up service to their installation. After speaking with the original plumbing company, my dad decided to use a different company to fix the issues related to the first company's installation. He was extremely polite and sincerely wanted to fix the issue since my 78 year old dad had been without water for 2 days. I want to personally Thank you Austin! For your hard work and great attitude when working. Kind regards Dana Davis
Our tech Dustin came out on Friday night to help with a main line clog and was super helpful and kind. He went out of his way to get our toilet working tonight instead of making us wait until tomorrow morning. Great customer service and happy to have our toilet working tonight!
Dustin and damien from roto rooter was great! They really went above and beyond for us... And then some! I highly recommend people to use roto rooter! I will be requesting there service in the future if I have any problems.
Business details
Service area
Based in Muncie. Serves 3 nearby cities within 20 miles:
Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Services