Roots Plumbing
Plumber · Trenton, NJ
You call them directly — we don't sell your info or route the call.
Our verdict
4.8★ across 25 reviews; 5 of 5 sampled are 5-star — fair_pricing theme in 2 of 5, emergency toilet overflow cleared same day, and 10-year repeat customer across frozen pipes, sewer line, and drain jobs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Emergency toilet overflow cleared same day — drain running smooth since, fair price cited
1 cited review
“I had an emergency toilet overflow into my downstairs. Eddie came out and cleared the drain the same day. It's been running smooth since. Fair price and Ed was beyond great to work with.”
10-year repeat customer across frozen pipes, clogged drains/toilets, and main sewer line replacement — every job resolved quickly per reviewer
Cited in 1 of the 5 reviews we analyzed.
Upfront on time and cost options; honored a hiccup with a complimentary faucet adjustment at no charge during same visit
1 cited review
“Joe was quick and professional at dealing with my plumbing needs. He was very friendly and up front about time & cost as well as my options. I haven't had an issue since he finished the work.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Looked for a local plumber for a modest repair hoping to find my "go to". Roots is around the corner so I gave them a call. Couldn't be happier. They were prompt and very personable. There was a hiccup with one of the components of the repair and they made it right very quickly. Joe even took a look at a faucet that was giving me fits and adjusted it at no charge. Nice clean work and good people. Joe & Eddie will be …”
“We had a great experience with Root's plumbing. The owner Joe was so easy to work with and really helped us out of a tough spot with a previous contractor. He was always upfront and honest with his work and had very fair pricing. We highly recommend him and plan to use him for any further projects!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 25 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2025.
Should you hire Roots Plumbing?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
Hire if
- You need a plumber who actually shows up when scheduled
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Roots Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Roots Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Trenton · Chesterfield · West Windsor · Pineville