Rooter Pro Plumbing GA
Plumber · Cartersville, GA · Open 24 hours per Google listing
Our verdict
Rooter Pro arrives fast (1-hour response documented), charges fairly, and leaves your property cleaner than they found it—but only 5 reviews means limited track record for 2am emergencies.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast emergency response: one reviewer received service within 1 hour of request submission
1 cited review
“came out about an hour after I submitted my request”
Transparent pricing and value: 3 reviewers specifically praised competitive pricing, quality parts recommendations, and willingness to match competitor quotes
3 cited reviews
“recommended quality upgraded replacement parts with installation at very competitive price”
“I could barely tell they had to dig up my front yard when finished”
“came out about an hour after I submitted my request”
Meticulous property restoration: reviewers noted minimal visible damage after major work (water line replacement, septic tank excavation)
2 cited reviews
“I could barely tell they had to dig up my front yard when finished”
“They and supervisor Jay Akers were great at explaining all the steps”
Proactive communication throughout jobs: multiple reviewers cited detailed explanations, photo updates, and supervisor follow-up during work
2 cited reviews
“They and supervisor Jay Akers were great at explaining all the steps”
“I could barely tell they had to dig up my front yard when finished”
Weekend/rapid turnaround availability: one reviewer received service within 24 hours on a weekend after Friday quote approval
1 cited review
“recommended quality upgraded replacement parts with installation at very competitive price”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“My thanks and appreciation to all the team members that have helped me from Genisis and Jay to the techs Mikey Evans and Frankie Henson. I was totally at a loss of how or even where the issue was but they had my home back up and I will have them on my redial for anything that may come up. I recommend this business completely. THANK YOU! THANK YOU!! THANK YOU!!”
“Working with Rooter Pro was a real pleasure. I needed a new water heater and pressure-reducing valve, as mine were over two decades old. They were able to send out a technician on a Friday morning for an inspection and a quote. The technician, Andy, was very polite, professional, and punctual. He walked me through the process, answered all of my questions, and recommended quality upgraded replacement parts with …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 384 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire Rooter Pro Plumbing GA?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Drain and sewer work
- Whole-house repiping
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Rooter Pro Plumbing GA?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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