Rooter-Man Plumbing & Septic
Plumber · Sun City Center, FL · Open 24 hours per Google listing
Our verdict
Do not call in an emergency—5/5 reviews report no-shows, missed callbacks, and a dysfunctional dispatch system that cancels jobs mid-appointment.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
5 of 5 reviews (100%) report no-show or no-callback failures after confirmed appointments—this is not a one-off incident but a systemic operational breakdown.
“NO ONE SHOWED OR CALLED”
1 more cited review
“nobody ever calls back”
Cited in 5 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
Red flag
Management actively interferes with service delivery: one plumber was sent home because the customer wanted to discuss a warranty claim before work began.
“NO ONE SHOWED OR CALLED”
All 5 reviews cite complete failure to show up or call back after scheduling: customers waited during agreed windows with no contact or technician arrival.
“NO ONE SHOWED OR CALLED”
1 more cited review
“nobody ever calls back”
Cited in 5 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
Receptionist and phone staff described as rude, evasive, and actively discouraging callbacks—one reviewer explicitly told 'don't waste your time here.'
“NO ONE SHOWED OR CALLED”
1 more cited review
“nobody ever calls back”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Warranty disputes and reversals of promised service: one customer told warranty did not exist after being explicitly promised 30 days, then had a plumber sent home mid-arrival over the same warranty discussion.
“NO ONE SHOWED OR CALLED”
Keep it in proportion: these concerns are cited in 5 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Extremely unsatisfying customer service from the person on the phone. The first call and service was dealt with no issues and i was specifically told i would have a 30 day warranty if the problem arrived. The same issue arrived so we gave them a second call. No one came, no one called. The third call, my brother called this time but he mentioned the warranty. He was told no warranty existed for this particular …”
“I called them because My tenant was having a plumbing emergency and they confirmed a time with me. They never showed up and did not have the professionalism to inform me they were not going to make it. If you need a plumber same day do not call this company.”
“I called and made an appointment today between two and four and here it is going on 4 o’clock no technician showed up or called me I called the company and the company told me that somebody was trying to get a hold of me when clearly I was by my phone and nobody called me I figured they didn’t want to do my work for my kitchen sink if you call these people more than likely they will blow you off any waste hours and …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 5 reviews so far. Treat this as a first read.
Newest review in our sample: Sep 2022.
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Find plumbers near you
Rooter-Man Plumbing & Septicisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Sun City Center · Parrish · Brandon · Terra Ceia