Rooter Man Long Island
Plumber · Massapequa, NY · Open 24 hours per Google listing
Our verdict
Johnny responds within hours for emergency calls and refuses to upsell, with pricing consistently praised as fair or unbeatable across all reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
5 of 5 reviews praise fair or exceptional pricing, with one reviewer explicitly stating Johnny's rates were 'WAY WAY less than what others charged'
2 cited reviews
“Reasonable pricing. Excellent work.”
“Fixed the problem efficiently without trying to upsell or overcomplicate the repair.”
Cited in 4 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
4 of 5 reviews highlight rapid response: same-day arrival, response within hours of call, immediate text replies, and willingness to work extended hours
3 cited reviews
“Reasonable pricing. Excellent work.”
“They responded to my text immediately and promised to get to me that day.”
“Fixed the problem efficiently without trying to upsell or overcomplicate the repair.”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
4 of 5 reviews emphasize honest diagnostics and refusal to upsell, with reviewers noting he 'fixed the problem efficiently without trying to upsell' and 'is NOT your typical plumber who drags their feet or looks for excuses to charge extra'
1 cited review
“Fixed the problem efficiently without trying to upsell or overcomplicate the repair.”
Cited in 3 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
3 of 5 reviews describe thorough verification methods (camera inspection, hydrojetting, multiple passes) to confirm problems are completely resolved before departure
1 cited review
“They responded to my text immediately and promised to get to me that day.”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
All 5 reviews describe professional demeanor and warm interpersonal skills, with one reviewer noting 'his personality was so warm and genuine that it felt like I had known him for years'
3 cited reviews
“Reasonable pricing. Excellent work.”
“They responded to my text immediately and promised to get to me that day.”
“Fixed the problem efficiently without trying to upsell or overcomplicate the repair.”
Cited in 5 of the 5 reviews we analyzed — 2 cited reviews not excerpted here.
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Called Johnny last minute for a drain that was backing up and overflowing in another bathroom. Found him on Google. No emergency, but he came within a couple hours and fixed the issue. Also fixed a leaky valve for me. Totally professional. Very personable and funny. Reasonable pricing. Excellent work. I can’t wait to hire him again!”
“I can’t say enough good things about the amazing service I received from Rooter-man! I had a whole house main line backup(due to inappropriate things being flushed down the toilet!). They responded to my text immediately and promised to get to me that day. They gave me advanced notice when they were 20 minutes away and within2 hours of my original cal they arrived They fixed the problem and were then willing to …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 357 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
Own Rooter Man Long Island?
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Find plumbers near you
Rooter Man Long Islandisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Glen Oaks · Long Beach · Central Islip · Ocean Beach