Ron-Co Rooter & Plumbing Co
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Based on review analysis
3 concerns
Emergency no show pattern: confirmed Sunday arrival, never came; rescheduled for Monday 5pm, again no show and no communication, Appointment booked for water leak repair, not written down by office staff — customer waited until Tuesday and was told to 'go elsewhere', Water heater replacement: confirmed appointment Monday AM, no callback, no arrival — customer left waiting all day with no hot water
Trust Score: 0/100 · Based on 12 reviews
Our Verdict
#16 of 16 in Muskogee, OK
No standout specialties
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Hire if: You need transparent, predictable pricing with no surprise fees
Hire if: You need high-quality work that holds up over time
Caution if: You want detailed upfront explanations
Caution if: You need airtight scheduling and guaranteed arrival times
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 12 Reviews Tell Us
Emergency Response
No-show on confirmed emergency appointments repeated across 2 different reviews: promised same-day arrival, then ghosted both Sunday and Monday
What To Watch Out For
No-show on confirmed emergency appointments repeated across 2 different reviews: promised same-day arrival, then ghosted both Sunday and Monday
Workmanship failure with no warranty follow-through: 1 reviewer had to hire a second plumber to fix their mistake
Emergency no show pattern: confirmed Sunday arrival, never came; rescheduled for Monday 5pm, again no show and no communication
Appointment booked for water leak repair, not written down by office staff — customer waited until Tuesday and was told to 'go elsewhere'
Water heater replacement: confirmed appointment Monday AM, no callback, no arrival — customer left waiting all day with no hot water
Quality & Professionalism
Same-day arrival confirmed in 1 of 5 evidence quotes, with reviewer noting speed and professionalism on that visit
Communication
No-show on confirmed emergency appointments repeated across 2 different reviews: promised same-day arrival, then ghosted both Sunday and Monday
Customer reviews
Reviews from Google, Yelp & more
This is the 2nd time we've had to call a plumber in the last couple of years. I wish they were closer w price of gas & mileage being as high as it is. These men came the same day & were fast & professional. I definitely recommend this company
I would give 0 if I could, and ill explain why you need to look elsewhere. I called on a Friday at 9 am and was told by Chris ( who's one of the plimbers) that the leaking pipe I have wouldn't be able to get repaired till the following Monday between 9-10 AM. Monday I called at 11 and the actual receptionist said he didn't write the appointment down, and I may get seen the following day. Tuesday rolls around and I call to see of they will be able to see me or not, my answer was Chris isn't here today and may not be tomorrow so you might go elsewhere of you want work done. If you want work done try anyone else even if they don't have any reviews yet over these people it will be faster.
Unprofessional service. Very poor work. Am having to hire another plumber to fix their mistake because they won't stand behind their service.
Horrible experience. Called for an emergency clog on a Sunday. I had no problem paying the extra fee for Sunday. Called at 11am. Called me right back. (which was good) I was told they would be out that day but would be a few hrs. Fine. About 5 I called and was told they was on another job but would be here that day. About 8pm rolled around and I called to reschedule for Monday. Told them I'd be home about 5. They said that would work. I called a little after 5 and told them I was home and they said ok. They'd be on their way soon but was on another job. Again no show and no communication from them. Tuesday I called to complain and cancel the job and they didn't care that I was doing that. No I'm sorry or what can we do to fix the problem. They just said ok and hung up the phone. DON'T WASTE YOUR TIME WITH THEM. Never again will I deal with them. I'd give zero stars if it was an option.
World's worst plumber. Called on Saturday needed a hot water tank replaced. Was told he old not get one till Monday , agreed to wait. Called Monday morning to confirm he was coming. Was told he was not in yet but she had been told about the repair and confirmed he would contact me. He did not. Al.ex 3 hours later was told he was out on a service call and would contact me , he did not. It I now 4:45 monday and still have not heard a word. Would not recommend using this plumber for anything. This guy is a bum.
Business details
Service area
Based in Muskogee. Serves 1 nearby cities within 20 miles:
Ron-Co Rooter & Plumbing Co