Rockwater Plumbing of Arlington
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Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 594 reviews
Our Verdict
#8 of 17 in Burleson, TX
- Emergency and same-day calls
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need high-quality work that holds up over time
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 594 Reviews Tell Us
Emergency Response
Emergency and same-day calls
What To Watch Out For
One reviewer calculated an effective rate of $2,400/hour for a 30-minute repair where her own materials and prior excavation work were used.
1 review mentions membership programs or upselling
Upselling concerns
Quality & Professionalism
Technician Jace praised across multiple visits — friendly, knowledgeable, left work area clean each time.
Pricing
Emergency water line burst resolved within 1 hour of arrival at a price lower than all competing quotes.
Customer reviews
Reviews from Google, Yelp & more
We have used Rockwater Plumbing several times, and were very pleased each time. Jace was our technician for our current service and we were very happy with him. He is not only knowledgeable, but is genuinely a great guy. He is friendly and polite and made sure the working area was clean before leaving. We highly recommend using Rockwater Plumbing for your needs.
Jace came and walked me through everything I had done with my shower faucet. He showed me the correct parts to get and was very friendly and spoke to me as an equal and completed eveything in a timely manner. He was great.
Extremely satisfied with the service, value, and quality that Mason with Rockwater Plumbing provided! And emergency situation with a water line bust at my home, causing puddling instantly in my flower bed next the the front wall, was quickly resolved within 1 hour after arrival time... and at a price that was affordable for my family, beating all the other quotes I received from top area competitors. If you are in need of a plumber, please have Rockwater consult your need before signing with another company- it paid off for me and it will pay off for you too! 5 Stars without a doubt. -Parker Smith
Corey arrived about on time, and his work was excellent. but the next time I want to pay $2400 an hour, well this is why I usually DIY, and I will the next time. I was tired today, the water line is fixed, but plumbing is not rocket science. I paid basically $2400 per hour since the actual repair, when I had already done most of the exposing of the leak, took less than 30 minutes with my blue glue, my fittings and my primer since his truck lacked those items. The entire line has since been replaced with Pex and you guys didn't do it. While corey was at my house for almost 2 hours he spent most of that time trying to upsell the job to the pex replacement, you should be very proud of him. I'll never hire your company again. Your warranty, experience and safety measures may be unmatched. My $1179 repair and that was after discount. I had already lifted the sod and dug most of the way down. Try to sell me pex for box to the house, yeah my daughter and I will do that. 1st pic, repair, 2nd, area when I stopped digging before he arrived.
Rockwater plumbing was great! Thanks to Jace, Salvador, and all the guys that worked on my house. This is the second time that my toilets broke away from the septic pipe. What is mess, I had company staying here. They got it fixed, what a relief.
Business details
Service area
Based in Burleson. Serves 20 nearby cities within 20 miles:
Rockwater Plumbing of Arlington