RJ Plumbing & Heating
Plumber · Fort Collins, CO
Our verdict
Small owner-operated shop (Ray and Bri) with 43 of 45 reviews at 5 stars and high consistency (0.83). Ray named in nearly every review for water-heater swaps, garbage disposals, kitchen sinks and tub installs; one reviewer specifically notes Ray worked a Saturday to meet a tile schedule.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 45 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
What reviewers praise
Owner Ray cited by name in 9 of 12 sampled reviews — single-tech accountability for water heaters, kitchen sinks, garbage disposals and tub installs
2 cited reviews
“Ray got there, got the job done and I couldn't be happier. Great service and a really fair price.”
“Drywall cut, repair made, drywall replaced new water heater installed... Under two hours.”
Cited in 3 of the 45 reviews we analyzed — 1 cited review not excerpted here.
Saturday work confirmed — Ray came in on a Saturday to align with a tile contractor's schedule and provided post-install support
1 cited review
“even worked on a Saturday for my tile guys schedule.”
Drywall cut, water heater installed, drywall replaced — full water-heater swap inside two hours documented
1 cited review
“Drywall cut, repair made, drywall replaced new water heater installed... Under two hours.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Late arrivals acknowledged by reviewers — Ray ran late and called ahead on a kitchen-sink-and-disposal swap
“Ray got there, got the job done and I couldn't be happier. Great service and a really fair price.”
Keep it in proportion: these concerns are cited in 1 of the 45 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Both my wife and I called and left messages 4 days ago and never heard back from anyone. We will try another company in town”
“Charged me $300 to not fix my shower and leave it a mess. My shower diverter was not working. Ray from R&J took it apart, tried numerous ways to fix it, then left my shower a mess of plastic shavings and my diverter in pieces. I even called them for a follow up about installing a new shower and the ghosted me. Eventually, a different plumber came in and fixed in in 15 minutes. The new plumber was shocked that R&J …”
Positive
“RJ Plumbing and Heating is a great local company, and I couldn’t be happier with my experience. Bri promptly answered my calls and was incredibly patient and informative when I had questions, which made the whole process feel easy and transparent. Ray was extremely personable. He clearly takes pride in his work and made me feel confident everything was in good hands. They went out of their way to accommodate my …”
“Bri & Ray are amazing! Thank you for the quick response and service. I would highly recommend this plumbing company to anyone needing help. Thank you again!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire RJ Plumbing & Heating?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need guaranteed sub-hour response for true emergencies
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own RJ Plumbing & Heating?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
RJ Plumbing & Heatingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Fort Collins · Loveland · Drake · Glen Haven