Ridgecreek Plumbing LLC
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Mid-Range
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 109 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 109 Reviews Tell Us
Emergency Response
Responsive customer service: Office staff (Patty) highlighted in 3 reviews for quick scheduling and calming demeanor during emergencies
Emergency and same-day calls
Emergency and burst pipe repair
Maintenance and non-emergency pricing may run above typical market rates: 1 reviewer noted scheduled maintenance appointment pricing as 'kind of pricey'
What To Watch Out For
Maintenance and non-emergency pricing may run above typical market rates: 1 reviewer noted scheduled maintenance appointment pricing as 'kind of pricey'
Quality & Professionalism
Consistent workmanship quality: All 5 reviews praise technical competence, with specific mentions of efficiency and problem-solving on first visit
Communication
Exceptional emergency responsiveness: 3 of 5 reviews explicitly mention same-day or 2-hour arrival during urgent situations (burst pipes, water heater failures, gas line capping)
Responsive customer service: Office staff (Patty) highlighted in 3 reviews for quick scheduling and calming demeanor during emergencies
Pricing
Transparent pricing and honesty: 2 reviewers explicitly mention fair/honest pricing; 1 notes willingness to provide follow-up service at no charge
Maintenance and non-emergency pricing may run above typical market rates: 1 reviewer noted scheduled maintenance appointment pricing as 'kind of pricey'
Customer reviews
Reviews from Google, Yelp & more
We had a plumbing emergency that required replacement of a 1.5” diameter ABS shower drain pipe with a 2” diameter pipe - and it needed to be done ASAP. The installers of our new walk-in shower were on site but could not proceed until the drain pipe was replaced. We gave Ridgecreek a call, expecting the worst, given how difficult it has become to get just about any tradesmen out for quick service. The Ridgecreek service guys arrived within 2 hours, took care of the problem, and our shower installation proceeded more or less on schedule. Thanks, Ridgecreek - you guys are great!
Ridgecreek Plumbing came to the rescue when we punctured a pipe inside the wall. Patty took our initial panicky SOS call - she was reassuring and quick to get things rolling, and had someone out same day, and we were all patched up in less than an hour! Garth came and delivered stellar service. He was friendly and down to earth, efficient, delivering high quality work and fair pricing. Though no one likes a leak or plumbing problems, it is a lot less painful to endure when you meet professionals who are good, honest people. Thank you Ridgecreek Plumbing, we appreciate your care and 5-star service, and we will definitely reach out again for our future plumbing needs.
My Rinnai tankless water heater was on and off for a couple days with error code 11 last week. The first plumber I called could not fix it. I went on the Rinnai website to look for referrals and was glad to find Ridgecreek Plumbing, a local company. Patty at the office was very nice and helpful. She immediately found a technician to come and take a look within a couple hours. Garth arrived very soon, cleaned some parts, gave me good advice, and told me he'd come back if there was any more issue, without charging any fee. He fixed it and my family had hot water for Christmas! So thankful! This is the best plumbing company I have ever used. They got me as a new customer. I scheduled a Rinnai maintenance appointment with them, even it's kind of pricey. Thank you Patty, Garth and Ridgecreek!
Our stove broke and we needed to cap our gas line to prep for our induction stove arriving. Mikhail was amazing. He was knowledgeable, efficient, and did an excellent job. Patty helped our scheduling go smoothly and got us in quickly for our job so we would have a stove again! We’ll be using Ridgecreek for our upcoming hot water tank installation too, and we’re thrilled we have a trustworthy company to work with.
Ridgecreek Plumbing installed two toilets in our home and we are extremely happy about our choice to this specific plumbing company. They are professional, extremely knowledgeable, friendly and efficient. Honesty goes a long way and I feel that Ridgecreek Plumbing is as honest as they come. Thank you for the great service Ridegcreek Plumbing
Business details
Service area
Based in Olympia. Serves 3 nearby cities within 20 miles:
Ridgecreek Plumbing LLC