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Riddell Plumbing, Inc

Mesquite, TX
4.9(2242 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Mid-Range

Based on review analysis

RED FLAGS

None Found ✓

No significant concerns in reviews

Trust Score: 0/100 · Based on 2242 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 2242 Reviews Tell Us

Emergency Response

Rapid emergency response—multiple reviewers report arrival within 1 hour of call, including same-day water heater replacement

Emergency and same-day calls

What To Watch Out For

High service rates ($195-$230/hour depending on call type) acknowledged as above-market by at least one customer, though reviewer notes all local plumbers price similarly

Limited transparency on warranty and product recall awareness—one reviewer noted Riddell did not inform customer of active class action lawsuit on installed water heater model

Quality & Professionalism

Consistent workmanship quality over time—2-year customer notes zero plumbing issues through freeze event, and techs praised as professional across 5 reviews

Communication

Strong communication—technicians explain work before, during, and after; one review highlights efficient diagnosis and honest assessment

High service rates ($195-$230/hour depending on call type) acknowledged as above-market by at least one customer, though reviewer notes all local plumbers price similarly

Limited transparency on warranty and product recall awareness—one reviewer noted Riddell did not inform customer of active class action lawsuit on installed water heater model

Pricing

High service rates ($195-$230/hour depending on call type) acknowledged as above-market by at least one customer, though reviewer notes all local plumbers price similarly

Clean & ProfessionalGood Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

M
Mark Bunting

Nicholas and Nick showed up at my house to clear three sinks. Two main lines were backed up and they went to work immediately. One was in the attic the other was accessible under a sink. They were fast, courteous wore their foot and again moved very quickly. They accomplished all in a single hour in an effort to keep my Bill reasonable. I highly recommend Nicholas and Nick And, their employer Riddell.

F
Florian Knaus

Another excellent experience with Riddell Plumbing! Had water heater leaking, called and Ridell and got on their list. Just an hour later Nick and Brady(?) were here to look at the issue. Heater had to be replaced, luckily it was still under warranty. Nick took care of everything and a while later we had a new heater installed with fresh warranty. Nick was great, explained everything before, during and after the work. They left everything clean and in better condition than before. l recommend Riddell Plumbing any day!

J
Jim Flack

Gentlemen Plumbers came and estimated.. Courteous and respectful as guest on my property. Glad of their prompt arrival. The grease removal was successful and promptly done. That jetter is a great tool and a job finisher. Cody and helper were efficient and as always most importantly very respectful and courteous. Looks like we are done for now.

J
Jennifer N

Cameron was professional, respectful and though I was not pleased with my manufacturer defect of my Rheem electric water heater and the defective valve (that has a Rheem class action lawsuit), his work to diagnose was of value and he seemed honest. I do wish Riddell kept up with class action lawsuits and recalls and informed their customers when they do the installs. At this time, I can't speak to the repair or replacement yet but the diagnostic service Cameron provided was helpful and I'd request him again! I do wish the $230 per hour will call and the $195 per hour scheduled fees were more reasonable but it seems like all plumbers are somewhere in this ballpark

J
James Pinckney II, M.D.

I've worked with Riddell for two years on our new construction home. Their techs have always been professional and the quality of the work has been solid. We had zero plumbing issues during the last freeze. Today we needed a gas line moved to accommodate our grill - Marco Dominguez, Oscar Sandoval, and Orlando Vasquez on truck 569 did a superb job. I highly recommend Riddell for any and all plumbing needs.

Business details

Phone
(972) 682-4860
Address
3700 U.S. 80 Frontage Rd, Mesquite, TX 75149, USA
Hours
Open 24 hours

Service area

Based in Mesquite. Serves 12 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Riddell Plumbing, Inc

4.9$$
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