Rick Wilson Plumbing
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Budget-Friendly
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 19 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 19 Reviews Tell Us
Emergency Response
Fast job completion: burst pipe fixed in under 2 hours, water heater replacement in just over 1 hour, frozen pipe repairs within 1 hour
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Does not service drain cleaning: one reviewer explicitly noted they don't unclog drains
Communication
Exceptional emergency responsiveness: answers calls during active jobs, after-hours (7:15am Saturday, 8pm evening), and provides same-day service even during high-demand freeze events
Proactive communication: texts ahead of arrival, offers phone diagnosis to avoid unnecessary service calls, answers follow-up questions on callbacks
Pricing
Significantly undercuts competitor pricing: one reviewer's cost was 20% of other quotes received; another saved several hundred dollars through phone diagnosis
Customer reviews
Reviews from Google, Yelp & more
The best! Adam works fast and charges fairly. The kind of small family business that you feel good supporting. They do all kinds of work except unclogging drains. We had a leak between our water meter and our house that was driving up our water bill like crazy. Adam and crew happily cut through our asphalt driveway and dug down to the water line, patched it, and gently filled in the hole in under two hours. Total cost was 20% the quotes I received from other companies.
I had a sudden loss of water pressure this morning so I reached out and left a message to multiple plumbers. Adam from Rick Wilson Plumbing called right back while he was in a crawlspace working on another project. He was able to diagnose the problem over the phone and walk me through a procedure to get everything working again! Ended up being an $8 pressure sensor switch. Thank you so much for your help Adam! I had plumbers lining up to come and do a service call so you likely saved me several hundred dollars. You guys are now my go to plumbers. Thanks again!
During the recent freeze, I had a burst pipe, and Adam and David came out at 8pm at night to fix it. Prior to calling, the best I'd been able to get with anyone was a week away! Can't imagine how I would have lived for a week without water! They were quick, professional and very reasonably priced. Definitely recommend!
I cannot say enough good about Adam and Axel from Rick Wilson Plumbing. Our water heater had been out for almost a week (turns out, 12 years is a good long life for their species). Another plumber strung us along for several days only to let me know on the day he was supposed to be there, after I asked when he would be there, that he wasn’t going to make it. I called Adam, who said he could replace it the next day, for cheaper than the other guy, for a much better water heater. He texted me the next day to let me know he was going to be EARLY. He and Axel showed up, replaced the water heater, brought everything up to code, and hauled the old one away in just a little over an hour. Efficient, honest, friendly, and punctual. We will be calling Rick Wilson Plumbing again if we need anything else.
Thank you to Rick Wilson plumbing! Our pipes froze during the freeze like everyone else. He answered the phone at 7:15am on Saturday and gave us tips to try and thaw everything ourselves. We called midday asking more questions and he was happy to answer and help how he could. By 3pm we decided nothing we were doing was helping and needed a professional. He was here by 5:30pm. We ended up having a frozen well head and cracked pipe in the pump house. He thawed everything, fixed the pipe and insulated the well head. Everything was fixed within an hour. We have water! and he was as pleasant as can be even though he was going on 12 hours of working and had 6 more stops after us! 😳 I hope we don’t have anymore plumbing issues but if we do, I’ll 100% be calling Rick Wilson plumbing.
Business details
Service area
Based in Gig Harbor. Serves 14 nearby cities within 20 miles:
Rick Wilson Plumbing