Richardson Plumbing Company
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24/7 Verified
Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
1 concern
No reviews document true emergency (burst pipe, flooding, off hours) response; oldest review is from 2013 and most recent cluster is 2025–cannot verify 2am capability
Trust Score: 0/100 · Based on 58 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 58 Reviews Tell Us
Emergency Response
Emergency and same-day calls
What To Watch Out For
No reviews document true emergency (burst pipe, flooding, off hours) response; oldest review is from 2013 and most recent cluster is 2025–cannot verify 2am capability
Quality & Professionalism
Excellent workmanship and cleanliness standards mentioned in 4 of 5 reviews
Communication
Responsive availability: offered same-day service and demonstrated flexibility with scheduling; one review from 2013 shows multi-year reliability on complex jobs
Pricing
5 of 5 reviews consistently praise fair, transparent pricing and willingness to discuss costs upfront; one reviewer explicitly compared Richardson favorably to 'large name companies and large name prices'
Customer reviews
Reviews from Google, Yelp & more
After reaching out to several large name companies and getting large name prices, my Mom recommended Richardson Plumbing and I am so thankful for that! He talked me through several “at home solutions “ on the phone to avoid having to pay a service fee and has even checked back in with me to make sure my plumbing situation is still going well. He is the true definition of small business. Definitely recommend!!
I have used Richardson plumbing for a number of things over the years. New water heater, replacement of a spigot on the back of the house, also replacement of some shower plumbing and faucet in a bathroom. John continues to be awesome. He is always tranparent with what the work entails and what it will cost. And he always leaves the work area clean when he leaves. Richardson is my go to.
John is very experienced and took the time to show and explain to me how to maintenance my water heater to extend its life. He was able to show up the next day and did an amazing job. If you are looking for a plumber please consider Richardson Plumbing. Of the 10 other plumbers I've called for quotes or worked with in the past, John is by far the most knowledgeable, friendly, efficient and transparent about pricing. You can tell he cares about his work and that's important.
John replaced our water heater recently, and we are very happy with the experience. He was very responsive, even offering to come over same day if needed. He did the work with care and precision. He put down drop cloths and left things cleaner than he found them. And the price was very reasonable compared to some others in the area. I'm very impressed with the way John does things, as both a plumber and a business owner. I would definitely recommend his work.
We are thrilled to have John Richardson as our plumber. He has worked with us over the past year to update our 1910 home. John is very professional, knowledgeable and dependable. He takes great pride in his work. I have always found his pricing to be competitive and fair. He works efficiently and always get the promised work finished as scheduled.
Business details
Service area
Based in West Des Moines. Serves 9 nearby cities within 20 miles:
Richardson Plumbing Company