Ribbs Plumbing & Sewer
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Mid-Range
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 422 reviews
Our Verdict
#4 of 17 in San Jose, CA
- Emergency and same-day calls
- Water heater install/repair
No major caveats
Hire if: You need a plumber who actually shows up when scheduled
Hire if: You need fast same-day or after-hours response
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 422 Reviews Tell Us
Emergency Response
Sub-hour emergency response: water heater replaced within the hour of a same-day call per 1 of 5 reviews.
Emergency and same-day calls
What To Watch Out For
Not enough data to identify weaknesses
Communication
Conservative billing approach: crew explained options and chose not to charge for extra work when problems appeared resolved — customer appreciated honesty.
Full permitting handled in-house for exterior work with city coordination and clear communication on timelines.
Customer reviews
Reviews from Google, Yelp & more
Once again Ribbs Plumbing & Sewer came to the rescue for a backed-up toilet on a Friday afternoon and again (different toilet) on a Tuesday afternoon. Tim, CJ and Chris explained my options as they did not want to charge for extra work since the problems seemed resolved. I very much appreciated their being conservative but I chose the option (charge me) that hopefully insured no future problems.
Professional, skilled and accommodating. Dave helped us replace a broken tankless heater, guiding us to the right model for us and installed it in an expedient manner. He's been performing maintenance on it every year for us and is always extremely efficient, cordial and accommodating on scheduling. Highly recommend them!
We had a great experience working with this Ribbs Plumbing while preparing a home for sale. Their pricing was very reasonable, the quality of work was excellent, and the entire job was completed professionally. All of the work was exterior and required city permits. They handled the full permitting process, coordinated with the city, and kept us informed every step of the way. Communication was clear, timelines were met, and there were no surprises. Highly recommend them if you’re looking for reliable, well-organized company who take ownership of the entire process.
So many thanks to Ribbs Plumbing & Sewer, aka, Lifesavers. The crew responded to my call immediately and found a way to come and replace my water heater within the hour. I will recommend your business to anyone and everyone who is in need of plumbing services. Just excellent!
Chris was great. He diagnosed the problem and gave me options for repair. He promptly acquired what was needed for the repair and got it done quickly. I will definitely use Ribbs for any future plumbing needs.
Business details
Service area
Based in San Jose. Serves 9 nearby cities within 20 miles:
Ribbs Plumbing & Sewer