Rhino Rooter
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Confirmed by reviews
Budget-Friendly
Fair Pricing ✓
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 132 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 132 Reviews Tell Us
Emergency Response
5 of 5 reviews praise rapid response times, including same-day service and first-thing-in-the-morning arrivals during emergencies
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
4 of 5 reviews explicitly mention clear communication and thorough explanations of problems and solutions
Communication
4 of 5 reviews explicitly mention clear communication and thorough explanations of problems and solutions
Pricing
Strong pricing discipline: refuses unnecessary work and one long-term customer explicitly notes 'always charges a fair price' after nearly a decade
Customer reviews
Reviews from Google, Yelp & more
David provided excellent same-day service when our basement had minor flooding due to a clogged drain. He was very professional, had great communication skills, and explained everything clearly throughout the process. The work was done quickly and efficiently with the service exceeding our expectations. We couldn’t be happier and highly recommend him to anyone needing drain cleaning services. Great work at an affordable price!!!
David from Rhino Rooter was excellent. He came out first thing in the morning to fix our basement ejector pump, diagnosed the issue quickly, replaced the pump, and explained what was going on clearly. The new pump is working great and the whole experience was professional and reassuring. Highly recommend David and Rhino Rooter.
I’ve been a Rhino Rooter customer for close to a decade, and David has been my go‑to from day one. He’s literally on my speed dial because he’s prompt, professional, dependable, and always charges a fair price. Clogged drains and sewer issues never happen at a convenient time, and they’re always stressful. But knowing I can call David — someone who shows up quickly, knows exactly what to do, and gets everything back to normal — makes all the difference. After nearly ten years, I trust him completely. Highly recommend.
We had for the first time ever a major kitchen sink clogging issue yesterday. I called Rhino Rooter this morning and left a message for David. He called me in a very timely way and asked for an explanation of the problem and gave me a good sense of the estimate over the phone. He came in a timely way on a busy snowy day. He is very friendly and most pleasant to interact with. He was very clear in explaining what the problem was, and using his machine unclogged the pipes and all is working well now. He even fixed a problem I had caused trying to do it myself as a complimentary gift. You will not go wrong with this gentleman and his professional service at Rhino Rooter. He is very upfront about anything that may cost and does not recommend anything to be fixed if not essential. We are most grateful and have arranged with him to fix a couple of other pluming problems on a less busy day. This was emergency for us and he met our needs perfectly. The big lesson he taught us was not to try to fix it ourselves since we can make things worse (I did), and those liquid solutions do NOT work (and can be dangerous) and can damage pipes as well. We know now who to turn to for our pluming needs. Thanks David!
Had a main drain backup issue and needed urgent help. Rhino Rooter responded quickly, arrived on time, and resolved the clog professionally. They explained everything clearly and were great to work with. Highly recommend.
Business details
Service area
Based in Lexington. Serves 29 nearby cities within 20 miles:
Rhino Rooter