Rhino Rooter
Plumber · Lexington, MA · Open 24 hours per Google listing
Our verdict
David responds within hours even on snowy days and won't upsell you—a decade-long customer keeps him on speed dial for exactly this reason.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
5 of 5 reviews praise rapid response times, including same-day service and first-thing-in-the-morning arrivals during emergencies
1 cited review
“very upfront about anything that may cost, does not recommend anything unnecessary”
Cited in 4 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
4 of 5 reviews explicitly mention clear communication and thorough explanations of problems and solutions
1 cited review
“very upfront about anything that may cost, does not recommend anything unnecessary”
Cited in 4 of the 5 reviews we analyzed — 3 cited reviews not excerpted here.
Strong pricing discipline: refuses unnecessary work and one long-term customer explicitly notes 'always charges a fair price' after nearly a decade
1 cited review
“very upfront about anything that may cost, does not recommend anything unnecessary”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
One reviewer reports David fixed a customer-caused problem as a complimentary gift, showing willingness to go beyond scope
1 cited review
“very upfront about anything that may cost, does not recommend anything unnecessary”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“David provided excellent same-day service when our basement had minor flooding due to a clogged drain. He was very professional, had great communication skills, and explained everything clearly throughout the process. The work was done quickly and efficiently with the service exceeding our expectations. We couldn’t be happier and highly recommend him to anyone needing drain cleaning services. Great work at an …”
“David from Rhino Rooter was excellent. He came out first thing in the morning to fix our basement ejector pump, diagnosed the issue quickly, replaced the pump, and explained what was going on clearly. The new pump is working great and the whole experience was professional and reassuring. Highly recommend David and Rhino Rooter.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 132 reviews so far. Treat this as a first read.
Newest review in our sample: May 2026.
Own Rhino Rooter?
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Find plumbers near you
Rhino Rooterisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Somerville · Andover · Westford · Norfolk