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Restore Plumbing and Drain

Elgin, IL
4.9(693 reviews)
BBBA+Accredited
RESPONSE

Unknown

No response data yet

EMERGENCY

Claims 24/7

Self-reported — not confirmed by reviews

PRICING

Unknown

Based on review analysis

RED FLAGS

1 concern

limited data

Trust Score: 92/100 · Based on 693 reviews

Analysis based on 5 of 693 total reviews

AvoidAvoid
4.9Google·BBB A+

Our Verdict

Not Recommended

#3 of 14 in Elgin, IL

Best for

No standout specialties

Avoid if
  • You're highly price-sensitive
  • You need this for a complex or high-stakes install

Hire if: You need a plumber who actually shows up when scheduled

Hire if: You need transparent, predictable pricing with no surprise fees

Caution if: You want detailed upfront explanations

Caution if: You need airtight scheduling and guaranteed arrival times

Caution if: You need rock-bottom prices with zero flexibility on the quote

How they score across what matters

Based on 0 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 693 Reviews Tell Us

Emergency Response

No reviewers specifically mention emergency response times

What To Watch Out For

Not enough data to identify weaknesses

All 5 sampled reviews are 5-star — not representative of 693 total reviews

Limited data

Customer reviews

Recent Google reviews

B
Barbara Diepenbrock
3 months ago

Quick in and out. Half as much as a plumbing company I've been using for years with the same product and quality. Friendly and fast. I believe in paying fair wages and paying what for what you get but the other guys were ridiculous for what the job is. If I wasn't old and fat now....I could do it myself but it would take me a whole day lol! Thank you Restore Plumbing for being accessible and affordable without losing the fantastic service and quality.

M
Mike Dudek
3 months ago

Absolute incredible experience from start to finish with the Restore team. From my very first phone call, everything was handled professionally, clearly, and with real care. The consultation with Dave was thorough and straightforward. He took the time to explain the system, answer questions, and make sure I was comfortable with every step before moving forward. The installation work completed by John and CJ was equally impressive. They were punctual, respectful of my home, and clearly took pride in their work. The install was clean, efficient, and well explained, and they made sure everything was working properly before they left. It is obvious this team knows what they are doing and genuinely cares about delivering a great experience, not just finishing a job. It is rare to work with a company where every touchpoint feels this well run and thoughtful. I would give this group 1000 stars if I could. Restore has absolutely earned my long term business, and I will confidently refer them to anyone I know who needs reverse osmosis or plumbing solutions. I truly appreciated the experience and could not recommend them more highly.

U
Ula Borodzinska
a month ago

We had Kohler Veil "smart" toilet repair (still under warranty luckily). Jonathan was on time, super polite and professional. He quickly determined issue and fixed it perfectly. Thank you Jonathan! If needed in a future I will be calling them and requesting Jonathan's services.

P
Pat Pornsakwiwat
a month ago

The shower had no hot water. We called Restore plumbing and drain. The woman who answered the phone was very nice. John came the next day to inspect and explain the possibilities in detail. He was extremely patient and tried to fix the problem. Finally, we had hot water running. Very happy with the service we received from John.👍👍

L
Larry Wetzel
a month ago

This is the second big job I have had in my house plumbing-wise. Restore has done an outstanding job from start to finish. My technician, Virginio, was absolutely fantastic on explaining everything and performing the work. Thanks again. Will talk to you in the future.

Business details

Phone
(847) 448-0487
Address
1401 Timber Dr, Elgin, IL 60123, USA
Hours
Open 24 hours

Service area

Based in Elgin. Serves 35 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
92

Restore Plumbing and Drain

4.9
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