Restoration Plumbing
Plumber · Kettering, OH
Our verdict
5.0★ across 21 reviews with 100% positive sentiment and reviewConsistency of 1.0; all 5 analyzed reviews are 5-star; sump pump work accepted when other companies refused the job, and multi-trade toilet/faucet/water heater jobs executed with step-by-step communication.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Accepts difficult jobs other companies won't quote: sump pump installation described as 'challenging' and declined by multiple companies before Restoration Plumbing took it.
1 cited review
“Had Restoration Plumbing work on a challenging sump pump job that several other companies wouldn't even quote. They did a great job. Very happy with everyone they sent to work on the project and how it turned out.”
Workmanship and communication praised in 4 of 5 analyzed reviews (themeCounts.workmanship=4, communication=2); technicians communicate every step and detail during the job.
3 cited reviews
“Restoration Plumbing provided outstanding service… they fixed a toilet, replaced bathroom faucets and preformed maintenance on the water heater. From the moment I reached out, Steve was incredibly helpful setting up the appointment. The on-site team, Jacob and Luke were timely, professional, and communicated every step and detail of the job.”
“I was blessed with great services from Ram Restoration to repair a plumbing issue with a cast iron pipe under the main toilet. They were timely, communicated with every step & details of the repair. The young men were professional & did a great job. I would call for all future projects.”
“Not only were they able to come out this morning to install a new sump pump and a new back up but they did it very quickly and professionally. Owen did a great job! The installation was quicker than I expected, the old equipment was removed, new equipment installed and it looks fantastic!”
Rapid sump pump dispatch: installed new sump and backup in a single morning visit after warranty company failed to find a provider for 1.5 days during heavy rain.
1 cited review
“Not only were they able to come out this morning to install a new sump pump and a new back up but they did it very quickly and professionally. Owen did a great job! The installation was quicker than I expected, the old equipment was removed, new equipment installed and it looks fantastic!”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“I had a sump go out, backup was doing its best to keep up with the heavy rains we have had but the back up was old. I have a warranty company but they were not able to get a service provider to accept the job for a day and a half so I called Restoration Plumbing. Not only were they able to come out this morning to install a new sump pump and a new back up but they did it very quickly and professionally. Owen did …”
“Ram did a great job with my toilet. They were fast and very efficient. Great personal service very nice and outgoing”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 21 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Restoration Plumbing?
Best for
- Emergency and same-day calls
- Complex installs and remodels
- Toilet repair and installation
- Sump pump repair and installation
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Restoration Plumbing?
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