Rescue Rooter
Unknown
No response data yet
Claims 24/7
Self-reported — not confirmed by reviews
Mid-Range
Fair Pricing ✓
1 concern
Critical diagnostic failure: technician performed sewer line repair without scoping the line first, resulting in a customer reporting potential $20,000 in additional repairs needed
Trust Score: 0/100 · Based on 3888 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 3888 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
Pricing inconsistency: 2 reviewers called prices 'a little on the high side' or 'steep' despite overall satisfaction, while 1 called it 'amazingly low'
Critical diagnostic failure: technician performed sewer line repair without scoping the line first, resulting in a customer reporting potential $20,000 in additional repairs needed
Quality & Professionalism
4 of 5 reviewers highlight excellent communication and professionalism from staff during emergency calls and scheduling
Communication
3 of 5 reviewers explicitly praise emergency responsiveness and same-day scheduling, including scheduling during off-hours and holidays
4 of 5 reviewers highlight excellent communication and professionalism from staff during emergency calls and scheduling
Pricing inconsistency: 2 reviewers called prices 'a little on the high side' or 'steep' despite overall satisfaction, while 1 called it 'amazingly low'
Pricing
2 of 5 reviewers specifically praise fair pricing and ethical practices—one noted willingness to offer alternatives instead of upselling on an older home
Pricing inconsistency: 2 reviewers called prices 'a little on the high side' or 'steep' despite overall satisfaction, while 1 called it 'amazingly low'
Customer reviews
Reviews from Google, Yelp & more
Response was very fast! Devin and Reid on were professional and efficient in clearing a clog in our underground down spout drain pipes. Everyone involved from the initial call to the final handshake were friendly and helpful. I would recommend their services, even though I personally feel the price was a little on the high side.
Great communication, easy to schedule same day, very polite and knowledgable! Fixed the issue and guarantee the work. Not to mention the cost was amazingly low. Honestly, they are A dream come true!!! Major clog and main line cleaning.
Kyle was great and professional in fixing our broken pipe in the wall that houses the pipes for our master shower. He had to cut holes in the wall to fix the pipe. I am going to install an access panel in the whole he neatly made for the repair. He got our water back on in good time.The price was a little steep but is a sign of the times. Overall it was a job well done. Thanks again Kyle! I would absolutely use Kyle again if needed. Oh I almost forgot about the nice lady that called for the scheduling was absolutely the nicest person she could be to talk to about our problem. Thank you.
Edited: Yikes guys. Currently looking to be contacted by a manager. Our very nice service tech who performed services on our old sewer line, without first scoping our line, might be costing us over $20,000 in sewer line repairs. Hoping to talk to someone about this soon. We thought call out experts was supposed to save us this grief!!! ************************* As usual house trouble only seems to come up at night right before a major holiday 😂 rescue rooter was able to get us scheduled right away when our sewer line decided to back up and sent someone who was local to us, which was incredibly helpful when we needed them again after we gave up on trying to fix a smaller plumbing issue on our own.
The technician did a great job and the entire team had great communication. He was fair and honest. Our house is really old and he gave options to what we could do instead of trying to up charge. It was refreshing to have a contractor that was responsive, timely, honest, and did good quality work.
Business details
Service area
Based in Portland. Serves 16 nearby cities within 20 miles:
Rescue Rooter