Reliable Rooter
Plumber · Appleton, WI · Open 24 hours per Google listing
Our verdict
Don's crew shows up fast for emergencies and charges fair prices, with 30+ years of repeat customers backing bulletproof workmanship.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fast emergency response: Multiple reviewers praise quick arrival times, with one 2am emergency call showing same-night service capability.
2 cited reviews
“showed up very quickly to fix the problems”
“explained to us what had to be done, reviewed the cost”
Honest, competitive pricing: 4 of 5 reviews explicitly mention reasonable or competitive rates without surprises or pressure to upsell.
3 cited reviews
“showed up very quickly to fix the problems”
“replaced our cast iron pipes and two toilets at a more than reasonable price”
“explained to us what had to be done, reviewed the cost”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Long-term reliability: Two reviews cite 30+ years and 8+ years of repeat business, indicating proven durability of completed work.
1 cited review
“showed up very quickly to fix the problems”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Clear communication: Reviewers report Don explains work needed, walks through options, and reviews costs before proceeding.
2 cited reviews
“explained to us what had to be done, reviewed the cost”
“showed up very quickly to fix the problems”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“I've used Don and his services for over eight years. From a sewer rebuild project to an entire house remodel times 2 and several water leak emergencies. He walked me through what I could do before he got there and showed up very quickly to fix the problems. Don and his guys are very trustworthy. I give them a code to the door and they do what they need to do to get the job done. He is honest in his pricing as well …”
“Don has been our plumber for 30+ years. Very reasonable and excellent workmanship. We've had multiple projects done, total bathroom remodel, water heaters, clogged drains, indoor and outdoor faucets replacements, plumbing upgrades, garbage disposal, and more. He has a crew of very experienced workers. Work is done in a timely manner and completely cleaned up.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 44 reviews so far. Treat this as a first read.
Newest review in our sample: Nov 2025.
Should you hire Reliable Rooter?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Water heater install/repair
- Whole-house repiping
- Emergency and burst pipe repair
- Bathroom and kitchen remodel plumbing
Hire if
- You need a plumber who actually shows up when scheduled
- You need clear communication and upfront explanations
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Reliable Rooter?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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