Reliability Home Services
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Mid-Range
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Trust Score: 0/100 · Based on 561 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 561 Reviews Tell Us
Emergency Response
Exceptional responsiveness to emergency calls—arrived within 3 hours even during peak conditions
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Pricing can be on the higher end; one reviewer noted the bill was 'high' (though acknowledged it reflected the scope of work, not company markup)
Quality & Professionalism
Thorough, detail-oriented workmanship; 3 of 5 reviews explicitly praise technicians checking systems comprehensively and verifying fixes
Communication
Exceptional responsiveness to emergency calls—arrived within 3 hours even during peak conditions
Honest communication; technicians explain findings and offer options rather than upselling
Pricing
Pricing can be on the higher end; one reviewer noted the bill was 'high' (though acknowledged it reflected the scope of work, not company markup)
Customer reviews
Reviews from Google, Yelp & more
Called for service & Reliable arrived within 3 hours to fix A/C on a sweltering day. Great experience, excellent service, professional, reasonable fee, have already recommended them & will do so in the future w/o hesitation.
I have been using Reliability for more than 10 years, and for my last two homes I've owned. They have installed and serviced new top brand high-efficiency HVAC systems for me in both houses. They have also done other services for me as well. The great thing is that I have been able to not only use them in Maryland, but also for my current home in Pennsylvania. I highly recommend this company. All technicians have been wonderful, but Robert is A-1.
Bobby was completely professional and took care of the clogs in the kitchen and bathroom faucets.He repeatedly checked both to make sure that by pressing the problem out of one, it didn't interfere with the second. He was very thorough with checking everything from the hot water tank to the plumbing, all the pipes, valves, faucets, everything. He took the time to make sure the problem was fixed correctly. Would highly recommend them for any of your plumbing needs.
Rob came to our home and made this process so much easier on us. We were sold a "lemon home" and legit nothing we can do other than just fix it up. Even tho the price was high (no fault to the company, ALL the fault to the builders) we are 100% focused on using this company to do the work. Didnt bull-ish us. Came in quick, thoroughly and was very respectful. Look forward to working with them.
Joe was very respectful. He thoroughly checked out boiler to find where the vibration noise was coming from. He cleaned out the system. He said the noise was coming from the fan but that is working fine. He said he would us a quote on a new part if we wanted to replace it. Very happy with the way he worked
Business details
Service area
Based in Dundalk. Serves 15 nearby cities within 20 miles:
Reliability Home Services