Reed Plumbing Co
Plumber · Livermore, CA · Open 24 hours per Google listing
Our verdict
Fast emergency response and solid workmanship, but one customer got hit with a $525 shower cartridge bill that felt like 'robbery' without advance warning.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Exceptional emergency responsiveness—multiple reviewers praise quick dispatch and same-day/next-day arrival even for weekend calls
2 cited reviews
“reasonably priced, very professional, and always quick to respond”
“spent 2 hours blasting grease all the way down to the street”
Cited in 3 of the 5 reviews we analyzed — 1 cited review not excerpted here.
4 of 5 reviewers highlight thorough, quality workmanship and professional crew behavior
3 cited reviews
“came super professional and fixed our problem”
“reasonably priced, very professional, and always quick to respond”
“spent 2 hours blasting grease all the way down to the street”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Named technician Marco receives repeated praise for diagnostic expertise and long-term problem-solving
1 cited review
“reasonably priced, very professional, and always quick to respond”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
No upfront estimates offered—customer in TyK3xFmddJnXnrepMQFu explicitly noted the crew 'didn't give me any warning' before inflating a simple job to $525 over two hours
“charged $525.00 for removing shower handles and installing cartridges”
One customer charged $525 for a 2-hour shower cartridge replacement without advance estimate; reviewer called it 'ridiculously expensive' and 'robbery,' citing no upfront warning of costs
“charged $525.00 for removing shower handles and installing cartridges”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“They brought the wrong part and what should have taken 20 minutes wound up taking over two hours. That doesn't bother me too much but they charged $525.00 for removing the shower handles and installing new cartridges. Compared to some other plumbing work that I had done recently, that is ridiculously expensive. I made the mistake of not asking for an estimate in advance. On the other hand, they didn't give me …”
Positive
“Used Reed plumbing my main was backed up and after our remodel I guess one of the bathroom was done wrong with another plumbing company. Reed plumbing came super professional and fixed our problem. Will be using them in the future. Highly recommend them!”
“I’ve had a few plumbing issues over the past year and a half and have needed to call Reed Plumbing several times. Each experience has been consistently positive. They are reasonably priced, very professional, and always quick to respond whenever an issue came up. I worked primarily with Marco, who took the time to evaluate the recurring problems and ultimately came up with a long-term solution to prevent issues …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 26 reviews so far. Treat this as a first read.
Newest review in our sample: Apr 2026.
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