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Reed Plumbing Co

Livermore, CA
4.5(26 reviews)
RESPONSE

Fast Response

Reviewers confirm quick response

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Premium / Upsells

Membership programs detected in reviews

RED FLAGS

2 concerns

No upfront estimates offered—customer in TyK3xFmddJnXnrepMQFu explicitly noted the crew 'didn't give me any warning' before inflating a simple job to $525 over two hours, upselling concerns

Trust Score: 0/100 · Based on 26 reviews

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 26 Reviews Tell Us

Emergency Response

Exceptional emergency responsiveness—multiple reviewers praise quick dispatch and same-day/next-day arrival even for weekend calls

Emergency and same-day calls

What To Watch Out For

One customer charged $525 for a 2-hour shower cartridge replacement without advance estimate; reviewer called it 'ridiculously expensive' and 'robbery,' citing no upfront warning of costs

1 review mentions membership programs or upselling

No upfront estimates offered—customer in TyK3xFmddJnXnrepMQFu explicitly noted the crew 'didn't give me any warning' before inflating a simple job to $525 over two hours

Upselling concerns

Quality & Professionalism

4 of 5 reviewers highlight thorough, quality workmanship and professional crew behavior

Named technician Marco receives repeated praise for diagnostic expertise and long-term problem-solving

Communication

Exceptional emergency responsiveness—multiple reviewers praise quick dispatch and same-day/next-day arrival even for weekend calls

One customer charged $525 for a 2-hour shower cartridge replacement without advance estimate; reviewer called it 'ridiculously expensive' and 'robbery,' citing no upfront warning of costs

Pricing

One customer charged $525 for a 2-hour shower cartridge replacement without advance estimate; reviewer called it 'ridiculously expensive' and 'robbery,' citing no upfront warning of costs

Fast ResponderClean & Professional24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

J
Jennifer Stoneham

Used Reed plumbing my main was backed up and after our remodel I guess one of the bathroom was done wrong with another plumbing company. Reed plumbing came super professional and fixed our problem. Will be using them in the future. Highly recommend them!

L
Lynda L

I’ve had a few plumbing issues over the past year and a half and have needed to call Reed Plumbing several times. Each experience has been consistently positive. They are reasonably priced, very professional, and always quick to respond whenever an issue came up. I worked primarily with Marco, who took the time to evaluate the recurring problems and ultimately came up with a long-term solution to prevent issues going forward. Thanks to his expertise, everything is finally fixed. I truly appreciate their reliability and quality service. Reed Plumbing is definitely worth the call. The team was very professional during each visit. —

A
Aaron Shephard

TL;DR: Good folks, will use again. I'm in the middle of a bathroom remodel, and so short a toilet for the family. Flush the toilet, and realize I'm standing in a puddle ... bad. Yeah, it's "just" a wax ring, but toilets are heavy and wax rings a hassle and, dangit, I need it done *right* when it's the only toilet I have right now. Marco was understanding and had a crew out very quickly, took care of it, boom. Not cheap, nobody is any more, but reasonable, and didn't try to upsell me the "platinum package" like a certain other outfit here in town in the yellow trucks. Reed's folks made sure the toilet was in good order, adjusted it and sealed everything up. I'll be using them again in the future.

C
Curt Glaze

They brought the wrong part and what should have taken 20 minutes wound up taking over two hours. That doesn't bother me too much but they charged $525.00 for removing the shower handles and installing new cartridges. Compared to some other plumbing work that I had done recently, that is ridiculously expensive. I made the mistake of not asking for an estimate in advance. On the other hand, they didn't give me any warning. The crew and quality of the work were fine but the invoice feels like robbery.

T
Tom

Called on Saturday about a clean out that kept on getting plugged up. They showed up the next working day on Monday bright and early and spent 2 hours blasting grease all the way down to the street with a pressure washer. No more clogs when running a couple gallons of water! Hopefully won't need their services again but if I do they're local and I trust their work!

Business details

Phone
(925) 371-5671
Address
1374 Kathy Ct, Livermore, CA 94550, USA
Hours
Open 24 hours

Service area

Based in Livermore. Serves 10 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

Reed Plumbing Co

4.5
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