Redi-Rooter Plumbing Sewer & Drain Cleaning Service Inc
Plumber · Temple Terrace, FL
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Our verdict
Redi-Rooter: 4.7★ Google, 15 reviews analyzed, 13 of 15 five-star; 40+ years serving the area with upfront phone pricing on sewer snake work, but 1 documented misdiagnosis requiring a second company to resolve.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 15 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Upfront phone pricing on sewer snaking — quoted price over the phone vs competitors charging $85+ just to diagnose, cited as key differentiator by new homeowner
1 cited review
“Several plumbers that I called prior to Redi-Rooter would not quote their prices for a snake over the phone. They needed to send someone to diagnose the problem which would cost $85+ for the "service call."”
Cited in 2 of the 15 reviews we analyzed — 1 cited review not excerpted here.
Weekend and holiday emergency service confirmed — available over a holiday weekend for main sewer line clog (uvQytjzVVQjQ2tW3pTkS)
1 cited review
“Several plumbers that I called prior to Redi-Rooter would not quote their prices for a snake over the phone. They needed to send someone to diagnose the problem which would cost $85+ for the "service call."”
Cited in 2 of the 15 reviews we analyzed — 1 cited review not excerpted here.
Customer loyalty spanning 30–40+ years — multiple reviewers cite decades of repeat use
1 cited review
“My experience with Redi-Rooter is the same as it has been for the last 40+ years. Reliable and punctual and will arrive in an emergency situation.”
Cited in 2 of the 15 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Misdiagnosis resulted in unnecessary $1,000+ recommendation and repeat diagnosis fee charged after the first fix failed — customer required a third company to resolve
“This company was hired to determine the sewer smell in our condominium. They determined the hot water heater was the cause of the smell... Did not fix the problem. Called Redi Rooter to come and inspect again because they gave the wrong diagnosis, they said they would charge another Diagnosis Fee.”
1 documented misdiagnosis: identified hot water heater as sewer smell source (recommending $1,000 disinfection), replacing it didn't fix the issue — actual cause was wax toilet rings found by a different company
“This company was hired to determine the sewer smell in our condominium. They determined the hot water heater was the cause of the smell... Did not fix the problem. Called Redi Rooter to come and inspect again because they gave the wrong diagnosis, they said they would charge another Diagnosis Fee.”
Keep it in proportion: these concerns are cited in 1 of the 15 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Called Al to request a service at 4 PM, he had a guy out here the next morning. Chris was our plumber, he came in and was able to immediately diagnose our issue. We had a clogging issue with our neighborly units (whom we are all connected to with our sewage), he found the issue and addressed it with our property manager. Recommend using them again!”
“I called this company based on other good Google reviews. Chris from Redi-Rooter came out and was on-time, friendly, effective and offered a good value. I'll call them again, and recommend.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: May 2023.
Should you hire Redi-Rooter Plumbing Sewer & Drain Cleaning Service Inc?
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need fast same-day or after-hours response
Think twice if
- You want detailed upfront explanations
- You need airtight scheduling and guaranteed arrival times
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Redi-Rooter Plumbing Sewer & Drain Cleaning Service Inc?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Redi-Rooter Plumbing Sewer & Drain Cleaning Service Incisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Brandon · Plant City · Land O Lakes · Zephyrhills