Red's On Time Plumbing
Unknown
No response data yet
24/7 Verified
Confirmed by reviews
Mid-Range
Based on review analysis
1 concern
Incomplete job on record: one review (5 star, but suspicious) notes '$300 later not fixed' despite praising the technician, suggesting either scope creep or a job that required callback
Trust Score: 88/100 · Based on 340 reviews
Our Verdict
#10 of 18 in Lompoc, CA
- Emergency and same-day calls
- You're highly price-sensitive
Hire if: You need high-quality work that holds up over time
Hire if: You need fast same-day or after-hours response
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need detailed walkthroughs and written estimates before work starts
How they score across what matters
Based on 77 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 340 Reviews Tell Us
Emergency Response
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
Pricing concerns: one reviewer paid $300 for 2 hours of work that didn't resolve the issue; another noted fair pricing but most reviews avoid mentioning cost, suggesting it may run high
Incomplete job on record: one review (5 star, but suspicious) notes '$300 later not fixed' despite praising the technician, suggesting either scope creep or a job that required callback
Quality & Professionalism
Thorough, quality workmanship: 11 reviewers explicitly mention 'thorough', 'professional', 'quality', or going 'overboard' to get the job right
Clear communication and professionalism: technicians named (Steven, Mike, Fonzy, Marino) consistently praised for explaining work, respectful manner, and efficiency
Communication
Exceptional emergency responsiveness: multiple reviews cite same-day or immediate arrival during nights, weekends, and holidays (Thanksgiving weekend, Saturday emergencies, late-night calls)
Clear communication and professionalism: technicians named (Steven, Mike, Fonzy, Marino) consistently praised for explaining work, respectful manner, and efficiency
Respect for Your Home
Clear communication and professionalism: technicians named (Steven, Mike, Fonzy, Marino) consistently praised for explaining work, respectful manner, and efficiency
Pricing
Pricing concerns: one reviewer paid $300 for 2 hours of work that didn't resolve the issue; another noted fair pricing but most reviews avoid mentioning cost, suggesting it may run high
Customer reviews
Recent Google reviews
Steve was very thorough. He Was very articulate and explained what he would do. He was also very knowledgeable and represented his company well.
Fast professional service!
Did great job.
They were late and then wanted $600 to cap two copper pipes. Too expensive. Then they charged me $140 for the service fee when I told them it was too expensive. Looking forward to next week when my regular plumber is no longer sick.
Very unprofessional . I got no receipt and I’m going to need one so please send me one.
From the office dispatcher to the service tech, I am 100% happy with Red’s Plumbing. Will definitely use them again. AND the words “On Time” in the company’s name is not an exaggeration. Joe called me the morning of my service and said he’d be at my house in 45 minutes. Looking at the clock when he got here, it was exactly 45 minutes. On the dot. Joe also gave me some great advice on future service for my tankless water heater.
The work was communicated clearly and done neatly and efficiently! Oscar was very knowledgeable and patiently answered all my questions. I was particularly impressed that he had us run a load of laundry before he left (issue was replacing the laundry drain), so we were confident that no more issues would arise. We’re very happy with the work he did, and we will definitely be coming back to Red’s for any future plumbing work!
Scheduling with the main office was such a breeze! I was able to get a Scheduling with the main office was such a breeze! I was able to get an appointment within 24 hours of calling. Marino was super friendly and knowledgeable. He worked efficiently and even explained each step to me so that I knew what to look for should another problem arise. Will definitely be using Red’s again!
Red's On Time Plumbing came through for me. Diagnosed the problems quickly, and we finally found out why there were leaks under the kitchen sink. Jesus was friendly and courteous and knowledgeable. He thoroughly explained the issues and what needed to be done before doing the work. Red's On Time Plumbing is now in my contact list if there's any future plumbing problems.
Reds is a good plumbing outfit. The gentleman helped out my husband. We needed our water heater looked at. No repairs needed. I asked how much for the service call and was given the amount. But when I received the bill it was an additional service for diagnostics. I wasn’t told about the extra fee. I assumed that the service call was included. Disappointed ☹️
Fonzy Rodriguez of Red's was everything we could want for in a professional to solve our water heater issues. He diagnosed the problem quickly, explained it all in plain language, and offered us a quality solution. He then executed the solution to our satisfaction, no problems. Both Fonzy and Red's are honorably, trustworthy professionals.
Fonzy of Red's Plumbing was a champ! He came the same day our hot water tank failed to determine it had to be replaced. He then changed his schedule for the following day to return and complete a 6 hr install of a new tankless hot water heater so we had hot water by evening. He was professional, prompt, cheerful and on time. Thanks Fonzy!
I wish there was never a plumbing emergency, but when there is, Reds On-Time Plumbing is available at a reasonable price to get the issue resolved quickly. The plumber was familiar with the issue and had my water line repaired and water back on in 90 minutes. The work is skilled, the site cleaned up and everything back to normal!
I called Reds plumbers in Atascadero because my sewer line was plugged from the house to the street. They were on site at the time given me and promptly went to work. They took extra time because of root intrusion. I was also given a senior discount. I thought the job was performed very well.
The plumber called ahead and arrived withing the scheduled time. I live on a ranch east of Shandon and other plumbers would not come out this far. But Red’s did not hesitate. The repairs were made expertly and efficiently. I highly recommend them to take care of any plumbing problems.
Business details
Service area
Based in Lompoc. Serves 1 nearby cities within 20 miles:
Red's On Time Plumbing