Rapid Response Cesspool, Sewer & Drain
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Confirmed by reviews
Budget-Friendly
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 0/100 · Based on 85 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 85 Reviews Tell Us
Emergency Response
Emergency and same-day calls
Emergency and burst pipe repair
What To Watch Out For
No significant concerns found in reviews ✓
Quality & Professionalism
Handles scope creep without cutting corners: When unforeseen complications arose, crew completed work properly without rushing or compromising quality
Communication
Clear communication and education: Multiple reviewers mention Joe explaining systems, scope of work, and next steps in detail to reduce customer anxiety
Pricing
Transparent pricing and on-budget delivery: 2 of 5 reviewers explicitly note upfront estimates with no surprise overages
Customer reviews
Reviews from Google, Yelp & more
Joe and his company were fantastic. Can’t thank James enough for coming over for an emergency on Memorial Day, and were there within hours to help and assist. Joe and his team did a full installation of a brand new cesspool for us quick, easy, and stress free. We highly recommend.
Joe from Rapid Response was excellent. We had an emergency over Memorial Day weekend, and he came out in the middle of the night to help us. He was responsive, professional, and did not rush us at all. He took the time to explain what was going on and did a great job handling the situation. Really nice all-around service during a stressful emergency. Highly recommend Joe and Rapid Response.
I had a great experience with Rapid Response. From the beginning, they responded quickly and came out ASAP to provide an estimate. They walked me through the scope of the work, explained everything clearly, and gave me upfront pricing so there were no surprises. Once I approved the job, they scheduled it promptly and showed up exactly on time as promised. The crew was professional, organized, and ready to get to work right away. The job itself ended up being more complicated than expected, with some unforeseen issues along the way, but they handled everything without hesitation and kept the project moving forward. They didn’t cut corners and made sure everything was completed properly. What really stood out was their reliability and commitment to quality. They kept me informed, stayed focused, and didn’t leave until the job was completed the right way. Overall, I’m extremely satisfied with their responsiveness, reliability, and workmanship. I would absolutely recommend Rapid Response to anyone needing cesspool/sewer/drainage work done.
These guys are the best! Joe and his crew were amazing! Fit into tight spaces, were able to maneuver machinery in a small yard with obstacles (pool, trees, house). They completed the Job in 1 day. Inside and out. Plus clean up. And they protected the lawns to the best of their abilities. Beyond professional, would absolutely recommend them and most definitely will. Even my neighbors said how professional and kind they were! Thank you again Joe and crew from Rapid Response!
This is my first house with a cesspool. Bought it 2 years ago. No idea how this thing works. Wanted a trustworthy pro to do this work. Joe and his guy were great. They were on time and on budget. They explained to me my system and gave me peace of mind for the next 5-7 years (big double pools). I highly recommend this business!
Business details
Service area
Based in Central Islip. Serves 20 nearby cities within 20 miles:
Rapid Response Cesspool, Sewer & Drain